Wraps N Curry Indian food — Restaurant in Phoenix

I used to love this place but I came today and had a horrible experience. I ALWAYS get the same thing every time and I’ve been here more than 10 times. Chicken curry and potato naan. Today my chicken curry was SO sour it was disgusting, the naan was also sour I don’t know what they did different but the naan I ate anyways but my curry I could not eat so I politely told them and they said I can’t get my money back because I tasted it and touched it then ended up giving 20% off but my food was untouched besides a bite. I’m sorry but how would I know it was bad if I didn’t taste it? That’s the most ridiculous concept. And the last time I came I asked for a lemon in my drink and they charged me 1.00 for a wedge I won’t be coming here anymore it’s not worth the gamble of wondering if it’ll be good or not, I know everyone has bad days and I understand but the way they handled it is SO unprofessional and they were so worried about a 14$ dish now they’re losing out on way more money than that because I used to come here monthly and now won’t be.

Since there’s no way to reply I will reply here You NEVER came out and spoke to us only the server did so I don’t know why you said you said it respectfully I told the server it was sour. We even tried fixing the taste by asking her to bring spices and we added those and it was still sour. It’s not like this was my first visit, it always is amazing and this one time everything had a sour taste. Before she ever brought the bill she asked if I wanted A box for the curry and I said no because I didn’t like it and didn’t eat it then she brought the bill AFTER that and I asked because no offer was made to remake or anything. I said the LAST time I went I got charged for a lemon I did not say this time We have never complained before ever so I have no idea what you mean by this is not your first encounter which is a very odd thing to say weve been nothing but kind every time but keep the refund good luck with your business, wish...

I just want to start that for a year I've been a loyal customer to this restaurant. Never had any issues other than a few bland orders every now and then that we figured was just a bad night for the cook. But after this incident I've lost all respect for the owner/manager.

We found hair in my food. I obviously didn't continue to eat the meal, we left it untouched and contacted the restaurant regarding a refund. The food is practically untouched because of how early we caught the hair. We offered to bring the full containers back for the refund, to show we weren't just looking for a free meal but the only thing they will do is replace the food. You've already lost our trust by having hair in our food in the first place and my first choice isn't to get a new one that could have the same problem. This is the last time I come here, and will tell the people who I've recommended this place that it's no longer safe to eat and not kind enough to follow policies that all other restaurants would be happy to follow to make this right. I'm deeply upset by the way they argued with my husband and tried to convince him that what we saw probably...

First time Indian food experience, was the best! The reviews were spot on. A mom and pop restaurant, serving Nothern Indian food. The atmosphere is casual and welcoming. Clean dining area and restroom. Wonderful serivce. We were served by a lovely woman named Violet. She welcomed us immediately with a friendly smile. She helped us through the menu, took our order and made sure we were taken care of until we left the restaurant. The food was amazing with all it's spices and flavors. We were able to customize the spicyness in some of the dishes as well. Rice was light and tender. The lamb curry was tender and moist. The appetizer had a great fry to it, not to mention the beans that came with it was delicious. My husband ordered a wrap. The french fries were beyond good! So lightly crisp and pillowy potatoes in the middle. My husband went expecting to not like anything and ended loving everything! My 9 year old loved the food as well and drank every last drop of his mango lassi. Good prices, delicious food! Going back again. We recommend...