Philly Steaks & Burgers Co. — Restaurant in Phoenix

Wow, wow, wow, the search is over! I had effectively given up on finding a good hamburger. I always expect subpar anymore. Let me tell you that I was blown away!

We went in about ten minutes before close, but the staff was totally accommodating even though you could see them cleaning the flat grill. They welcomed us in and let us order from the hamburgers section as that type of grill was still hot. Both my husband and I ordered the single hamburger with Swiss. We made it a meal with fries and a drink. The Coca-Cola was good (I like heavier fizz so if they'd put more fix in that would be great) & my husband said the soda fizz was just perfect. We took home our order. The staff made sure to check in with us while they cooked our food. They were so friendly and nice. When we got home our food was still nice and hot. The fries were delicious. They were nice and golden crispy while still having a good enough thickness to be plump fluffy potato inside. The burger was a perfect size. The bread was a brioche bun. Usually that means thick and a bit difficult to chew. Not this bun. It was a good decent thick bun that held the burger well. It was easy to chew and did not taste like so much other burger buns full of garbage. Just a decent well made bun. Hallelujah! The lettuce, tomato, white onion, pickles were fresh and not all wilted, chunky, or mush like other burger joints. The Swiss cheese was a nice slice on the meat melted just right. The ketchup and whatever flavor they put in the burgers was yummy and not blah. Now the meat... it was cooked well with a good char. The burger was real hamburger not a ground meat like substance. The meat exceeded the bun edges and was not paper thin. It was juicy without being greasy, soggy, or watery. Just so good. I can tell you this place did it all right. My stomach was so happy. The amount they served was not too little, not too much, just right. This was the Goldilocks of burgers. Decent price too. I will be back. I can tell you hands down that I was just floored to finally get a fair deal on good quality food, made by someone who gave a shit. Just amazing. And all when it was the end of their day.

While we did not eat there, the dining area was clean and well cared for. The seating arrangement did not appear crowded. It was not over done in decorating. The had some big tvs that were on but not playing a bunch of noise. If it had not been closing time and I did not have icecream in the car, I would have stayed. Very nice place. Very nice people. Really delicious good. I am so happy to have discovered this gem of a place. Definitely would take friends or family and I highly...

Looks like I left my review for last time at the other location haha. The guy who took my order was very passionate about the product and very informative. Once I got my food he made sure to tell me I didn't close the top so my food wouldn't get soggy. The food was incredible. The burger was juicy and full of flavor, the fries perfectly crispy and salty, and the onion rings were world class crispy! I was very impressed and I'll definitely be coming back here to try more of the menu. This time, I had the same experience. Very friendly people,...

Please read this review for honesty, as I do NOT leave less than 5 stars regardless of a bad experience. I ordered a Supreme, (the menu reads Grilled Onions, Mushrooms, Bell Peppers, Mayo, Lettuce, & Tomatoes). I asked if only the onions, mushrooms, & bell peppers were grilled. I was told yes. I received my sandwich w/ no mayo or lettuce, and w/ grilled tomatoes. The sandwich was extra salty. Hopefully, your experience will be better. I will continue to patron Charley’s across the...