Sonic Drive-In — Restaurant in Phoenix

Ordered 3 drinks via mobile so I could pick up and go. This is something I normally do and I always tip as I appreciate the service while I have my dog with me and not wanting to go to a store as I would need to leave my dog in the car. Besides, that's what drive thru is, right? Ordered at 5 to 10 minutes ahead. Drinks. When I got there, went to speaker and advised I had a mobile order. Was told ok pull and we will have it right up. Again I Ordered drinks. 2, not 10 or 20. 2. I waited 35 minutes for my drinks and about 8 cars had been serviced while I was waiting. I Kindly told the guys I ordered 2 drinks. He said ok. I waited and told the next guys I ordered 2 drinks. He smiled and was polite and said ok. Another car serviced while I waited. I got out and went to the door and stated I'm waiting on two drinks. The manager girl looked at me and said we are busy it is coming. I stated yes you serviced about ten cars with full bags of food and drinks behind me. She looked at me rudely and said your order is somewhere in line with all the other orders. Cmon. 2 drinks. You would think they would move a drink order so they could keep their line moving. And not be rude. This is the first time I've had such a bad terrible experience. This did not have to go this way. Retrain your people on their guest service. This was beyond bad. You just...

Thank you Sonic for the passive aggressive and condescending greeting. I placed an order online and when I arrived, I was to check in with the stall number I parked in. Well the only stall numbers you can see are to the right of the stall, so I used that number. The waitress comes out with my order and asked me, (overacting btw) if I placed an order online. I said yes. She then said my name and repeated my order to me in an inquisitive manner. I said yes that's me and that's what I ordered. She said (again overacting) "oh, I was confused because you're parked in the wrong stall." And then pointed out to me that the stall next to me is the one I said I was in. Well maybe Sonic should mark the stalls better so that we don't confuse your employees. There were only 2 cars parked on that side! Sorry if your waitress isn't very bright and gets...

Went there at 5:28 pm 5/10/21 waited in the drive through along with other customers for 10 minutes, nobody answered the drive through area. Drove around to park and use the drive up service. Nobody responded. Finally when I was leaving they answered. This place is extremely slow and unattentive. I do not recommend going here unless you want to wait. It's a shame that these establishments don't value the customer's who keep them operating. It's also a shame that the younger generation has a horrible work ethic. Management or the owner/ owners need to take a hard look at what is really happening on a daily basis. The employee quality just isn't there. I will never come to this Sonic ever in my life I will drive out of my way to go somewhere else. I know I'm not the only one who...