Subway — Restaurant in Phoenix

Prob shouldn’t have teenage kids manning the store by themselves, first of all. We walked in and they were chilling at a table with another high school kid and it felt like we intruded on something. We ordered 2 literal menu items and neither of them knew what they were. I said “sweet onion chicken teriyaki” and the girl just dissociated for a fat minute and then was like “sorry I don’t know what that is”??? Boyfriend got the chicken bacon ranch, the guy scanned the cheat sheet behind the counter back and forth legitimately at least 5-6 times and then asked my boyfriend what kind of cheese he wants. Homegirl did not open my bread all the way so when she finished making it, it closed with the toppings outside of the bread. We also both asked for the subs half-toasted, meaning half the time, and neither of them let the timer even finish so we had lukewarm not toasted at all subs.

This location is actual garbage. Almost $30 for two subs made by two children who have no business being left alone to work. Whoever manages this store sucks. Will not return to this location. We’ve been 2-3 times and every time it is either super...

All these other post are liars....have you ever gone here at LUNCH???? Its ridiculous....the line is out the door,not because they are so popular because they are always short staffed, there is only 1 person that moves the line through and I think she she is the manager (brown hair, thin) She is amazing!! Yet she is doing the job of 3 people. She is exceptional, then they have a girl that stands there and takes the money, moves so slow, she does not care, she never smiles, its a JOKE I go at least 2x a week as I work in the same plaza and today I went there and turned around. I cant take it anymore.....it takes over 20 minutes to get a sandwhich because no one is helping her. get her off of the line, this is our lunch hour and to spend it with Subway is not a good lunch hour. There cant be a shortage of people who needs a job. Someone needs to get in there and take care of this place. It is a heavy traffic area and this...

Horrible experience every time I come here. Yesterday I ordered a sub online. The kid (only one working) changed the bread I picked, didn’t toast the sandwich, and over poured salt. When I ran in to grab my order he had a bunch of his friends hanging out in pajamas sitting at the table with them. Once I got home and realized all of his errors I called and he said he didn’t think I would mind he made my sandwich different. So I asked for a refund and he said he couldn’t do that to call back in 20. So I call back in 20 and they said “we’re busy so idk what you want me to do”. I told them I want a refund so he asked me to go down there. So I go back down and he asked if he had used the correct bread would I still want a refund? I told him yes so he finally refunded me. This location always has a bunch of kids working. Make the extra drive and go to the...