Till & Harvest Food Hall — Restaurant in Pigeon Forge

This was such a horrible experience!! I had to wait 30+ minutes for my veggie burger while groves of people came and went. When they finally brought it, it was only half cooked like pink slimey, mushy undercooked. I had ordered a veggie burger with cheese. The slightly cooked one they gave me had no cheese and for some reason a gluten free bun? They didnt offer to give me my mom or autistic son's food while we waited on mine. As they were finally plating our tray they asked a different customer who'd only been waiting 5 minutes if they would like the rest of their food while they waited. My son and mothers food was cold from waiting off the warmer too long. When we brought the burger back they took it, trashed it and said they didnt have any more of the veggie burgers at that point we just got a refund. I have never in my entire life asked for a refund from a restaurant before now. I dont send food back like that. It was horrible and they were so...

The food here is average at best. The cashier acted like she didn't want to be there. I get that their busy but when they couldn't even be bothered to smile or even talk... seriously they didn't even say "I can get you here" they made eye contact and forced a smile. I gave them my order and the cashier told me how much it was handed me a receipt. I get working with the public can stink sometimes and it may have been a bad day which is why ill give service just two stars instead of one. I ordered two kids PB&J for the kids and they were stale. My wife ordered chicken tenders and fries. Which Ill admit were pretty tasty. The eating area was just a basic picnic area with ceiling fans and it was HOT. Cant fault them on the heat though. It is...

Iam not over exaggerating when I say the food is overpriced cafeteria food, the food was okay the 1st time we came here it was meh something we stopped through because it was hot and the kids were hungry second time was no better but worse, on top of that our first visit I assumed the bad customer service and dirty tables and restraunt was from how busy they were that day. When we came back to dollywood we found our self back here due to convenience but they weren't even busy the customer service was still bad and the restraunt was dirtier than the last time, tables were dirty nothing was stocked at the drunk station and menu was limited on options spend 40 dollars on a rubber hamburger with fries and 3 piece chicken strip...