Chick-fil-A — Restaurant in Pineville

This place is a literall embarrassment to be a Chick-fil-A!

I was part of an 8th grade field trip to Carowinds in 2018. I came across this Chick-fil-A and ate there for lunch. I asked for grilled nuggets, waffle fries and tea. I was told they didn’t have tea, so I got a Coke or Pepsi instead. When I got my food, I looked at what was supposed to be the grilled nuggets, but instead I got regular nuggets. I said GRILLED, not regular. So, I went back and told the worker I ordered the food from that I got regular nuggets, instead of grilled. Then, the worker finally had his/her nerve to say they didn’t have grilled nuggets. Pathetic! I have a gluten allergy, so I couldn’t eat the breaded nuggets and had to give them to a friend of mine. I couldn’t have been more disappointed. If only the noodge told me they didn’t have grilled nuggets before taking my order…..

Honestly, if Google had an option of ZERO STARS I would’ve given this run down excuse of a Chick-fil-A their just desserts!

P.S. If you are gluten-free, I would strongly recommend you don’t go to this Chick-fil-A. They lack gluten-free options, with the exception of the waffle...

I arrived at this Chick-fil-A and was completely appalled. One of the young ladies dressed in blue with blonde hair was bagging everyone's food. Every time she grabbed a pack of fries, she grabbed it from the top. She had no gloves on. I spoke to them and told them to make sure that she grabbed my daughter fries by the packaging. One of the young ladies proceeded to argue with me and said that her hands were washed. Normally I dont get upset but this made me extremely angry as just washing your hands is not sufficient. In food and beverage, if you are touching food they should have gloves on, as we dont know whether you are washing your hands properly or not. She had her nails done as well, and as most people do not properly clean underneath their nails. I will never go back to this location...

In my opinion I absolutely love Chick-Fil-A. They have some of the best chicken I have ever tasted in my life. Their polynesian sauce makes anything to good to amazing. I love that they are closed on sundays so everyone can go to church. This is also one of the reasons I love this establishment. The lines are long and they go fast so it helps a lot. They always have your order correct and they care about your food. They dont throw it into the bag and shrug , I've seen them go through my bag to make sure I have everything in there. Sorry if this was a long paragraph but I wanted to get the...