Kit’s Trackside Crafts — Restaurant in Pineville

Kit and the crew were very welcoming to this first timer, as they made me feel like family from the moment I walked in the door and I definitely got a "Cheers" type vibe from the place as there was a diverse cast of characters around the bar and everyone made me feel right at home even though I was a newcomer.

The staff was also very knowledgeable about beer and conveyed their knowledge with passion and enthusiasm, as each person behind the bar had the heart of a teacher and came across like they truly loved their job and getting the opportunity to share their love of beer with others.

I asked our "beertista" (is that a word, if not, I am claiming rights to it now!) to set us up with a flight of varied beers so that we could get a feel for what we liked, and she walked hand in hand with us on the journey explaining each beer without being condescending or judgmental at our lack of knowledge, which was awesome, because boy do we have a lack of knowledge!

This was important though, because far too often, some brewery employees come across as as pretentious and seem to look down on you if you don't know the top 5 differences between a stout and a lager or whatever, or actually look down on you period if you dare mention the lager word haha. Not here though, as they were all about helping us find what we liked, not try to convince us why we should like a certain thing. That to me is what made me feel so comfortable, because I truly felt like they enjoyed helping us discover something new while also helping us discover our "unique taste profile", so that we could find what we truly enjoyed.

Kit's doesn't just set the bar, but it is the bar (see what I did there!) when it comes to craft beer places, as today's environment seems to put an emphasis on quantity and name recognition over quality and education, but Kit's simply focuses on being a friendly, welcoming place where you can learn about and enjoy a good beer with friends both new and old, all while being treated like family, and at the end of the day, isn't that what we all want....a place we...

Walked in with a family member from out of town who enjoys craft beers. This place was recommended but was disappointed. The bartender did not welcome us and when caucasian couple walked in behind us, they were greeted and asked to be seated right away while we were totally ignored. Black people deserve the same customer service. Our money is green too!

In response to Kit: Even though I didn’t read it’s entirety thanks for the defensive, angrily written response that can be typical when a caucasian person experiences a discussion or situation regarding racial inequality.. YOU and your employees need sensitivity training and/or teaching tolerance training. Your one black employee should be a part of that training as well because he is clueless and needs to educate himself. . He also works for you and probably felt obligated to comfort or support you because your response indicates white fragility. No, Black people or people of color do not experience the same customer service amongst other things even in 2022. And, on that particular day, unfortunately we did not in your establishment. Complacency, or white denial is nothing new when it comes to inequality or social injustices. Consider supporting black experiences instead of denial or on the defensive. Tell your one black employee...

I’ve lived in charlotte my whole life, and I don’t know why it took me so long to find this place. Kit’s trackside crafts is honestly probably one of me favorite places I’ve ever been in Charlotte. The bartender, Derrick, when we first walked in, was immediately attentive to our needs and knows everything about beer that you could possibly imagine. My fiancé and I only planned on stopping in for a beer and 3 hours later....we are still here.

Then we met Kit, the owner. Kit cares about his customers SO much. He even opened up different beers on the shelf just so I could be happy about what I was drinking.

FYI...They also do kegs. My dad is turning 60 next week and I was originally planning on getting a keg through a big name brewery until I stopped in here. Kit was more than willing to accommodate our needs for a better price because that’s how much he appreciates his customers.

If you EVER have a question about beer, come to this place because they...