Chand Palace - Vegetarian Cuisine of India — Restaurant in Piscataway Township

Hello all I’m writing this review with so much anger and frustration. Parents and lady customers with kids and please be aware of money minded/ male dominant attitude manger at Chand Palace, Piscataway location. We have been very loyal customer of this restaurant for years. So finally after third strike from this mananger I have decided to write a review. First incident took place when we decided to take out of town friends to CP, our friend in particular wanted to eat Chinese, so I called to check what the menu was in the buffet that particular evening, the rude manager picked up the phone and insulted me in very very harsh tone about not wanting to share menu over the phone, he hung up on me while I was talking. I called him back to finish my converation, second time I called to ask him spesifically about Chinese menu on the buffet, he again was very rude in his tone and didn’t share any info and hung up the phone abruptly. I was already livid by now, but we were very close to the restaurant and we had tired kids and bunch of hungry people so we decided to go in anyway and I decided to let go.

2nd strike: we eat out frequently and are well aware that we have to be sitted by the staff, so the same day of above incident upon arrival, I had face to face encounter with this manager, I was taking my son to rest room as soon we entered, this guy comes after me and again in very RUDE/angry tone said you need to go back to front door someone will help you to be sitted, this was in front of all the customers and staff. I said I know but I want to take my 4 year old son to rest room. He was not only rude verbally but his over all dimener with me was not appropriate on the contrary he was very polite with male customers and his deminer changed with them. My friend who was visiting us needed something for her 3 year old son and again he lashed at her too. Our husbands arrived and we told them about what had happened. We all debated about leaving to a diffent restaurant but with tired kids and all of us being very tired and hungry decided to eat there anyway. No complains about food but this manager is horrible, most unfriendly, rude person. We noticed he was very pleasant with our husbands, no attitude or rudeness but when our hunbands were not with us he didn’t treat us with respect. You all get the point about how he treats only women with little kids. My husband told him about how he had made us feel. He was very nice to him and he didn’t mean to be rude, as they were busy he was being impatient. 🙄🙄🙄 3rd strike: Even after everything had happened, me and my son decided to gin there on Sunday for buffet while my husband was out of town. My son likes there dessert table, so we went. It was 12:15 when we walked in and I was hopping not to see the manager but there he was. He asked me how many people? I said just me and my son (4 years old) as soon I said that he said wait is for an hr, all tables are taken. I was like there are empty tables l, I see them, he said no wait is for an hr. I was angry and humiliated . Just because I’m with a little boy and by myself you said that there are no tables. I guess on Sunday after noon it would be a business loss if he were to return big party as we will occupying prime time.My son kept saying mummy I’m hungry and he was so excited to eat dessert there. Tears kept rolling down my face as we walked towards our car. I saw people walking in the resturat and waited to see if they came out. Several groups of people went in and no one came out for 15 minutes. I called to see what they had to say about wait time now, same manger picked up the phone and said that there is no table till 3:00 pm, by now I know his voice, I was like what, it’s only 12:30 and there is no table available till 3:00, what kind of answers was that. Tables were there, it was peak time for lunch buffet and we were regular customer and still were treated with such disrespect. Please be aware of this guy. Needless to say we are never visiting this place again. Hope my review helps others. Very...

So, look. The food is mediocre. The restaurant isn’t the cleanest (especially if you go to the restrooms). But it’s a buffet of cheap food. We ate there a few times and my kids loved the mango lassi and desserts available on the buffet. And a buffet is nice when you have people who are new to Indian food or not as familiar. I’d probably have given it three stars before. But after today? Nope. Avoid for sure.

But the front desk / manager (owner?) is just a stingy nasty person. And why do business with a nasty person when there are so many not nasty people in the world? In fact, the surcharges they are tacking on are ridiculous as well: mandatory tip surcharge (it’s a buffet…there are no servers) on top of credit card fees. I’ve never seen that before. The au-da-cit-y!

It gets worse.

On Christmas, we had a crisis and dinner fell through. We decided to try to find an open restaurant at the last minute and online sources suggested Indian food. My daughters immediately begged to go here (lassi and desserts). I checked the website and social media. No mention of whether they were open on Christmas. So I called them. Here is a transcript of that conversation: Hi! are you open for dinner today? Yes! Awesome! And are you having the buffet? Yes! Great! We’ll see you a bit later on! Ok.

Fast forward and we drive 40 minutes to this gem of a spot. My kids are vibrating with excitement.

After we walked in, we were kept waiting for about ten minutes in the doorway while the person at the register took what seemed to be a very complex “to go” food order (without even acknowledging us). When he finally got around to us, I told him we were a party of 5. “Do you have a reservation?” “A reservation?” (Mind swimming. Is this a joke? Is he going to laugh?! The restaurant is empty except for two tables. The parking lot is empty. It’s a buffet. Do we have a reservation?) “No…?” (Turns away to take call again.) Finally turns back to us “I can’t sit you. I have no space. You don’t have a reservation.” I look around at the restaurant again. I’m genuinely confused. The tables are 90% empty, There are no servers needed. It’s a buffet. The food is out at the buffet table, steaming away into oblivion. “Sorry? You can’t seat us?” “No. Maybe in an hour and a half.” (This would be an 8 pm dinner for an 8 year old on Christmas). He points to a list of maybe five names, presumably his reservation list as though to support the claim that he can’t seat us.) My confusion is showing now: “But I called and checked if you were open tonight for dinner. No one mentioned we needed a reservation.” “I only answer the questions I’m asked.” “So I spoke with you?” “Yes. But you didn’t ask if you needed a reservation.” “Well how would I know? Your website doesn’t mention reservations either. I’m so confused.” “You should have asked me..” “Really? It’s Christmas and we drove 40 minutes to get here. I have two hungry kids and the restaurant is empty. And I called you before we came. This is just a great end to our Christmas!” “Well, Merry Christmas (said sarcastically).” (And he turns away).

We leave, kids thoroughly disappointed. Fortunately, within ten seconds of googling we found another restaurant. With a buffet. Just a few minutes away—and we were greeted so warmly there.

There is literally no reason to go to a place like this. If he treats paying customers this way, how do you think he treats his...

Went to a wedding venue where Chand Palace catered multiple meals of true ambrosia. It was an amazing experience if one truly hungered to model after the disproportionate barbie dolls over an inhumanly short amount of time. Shame it was after the wedding and summer season. The ambrosial food was decorated beautifully with varying colors, assortments, and textures, ranging from the darker, more formed chunks to more bilious, yellowish green liquid. The excremental delicacies were elegantly mediocre with a noticeable lack of protein. But the delights don't stop just there. As if yearning for the grandest prizes of foreshadowing, the ambrosia is the gift that keeps on giving, day after day, if not in through the mouth, then surely it must exit through the other end. And so the gifts come, first the bilious yellow and musky green, like the deluge of Genesis. Then, the loose watery floods come, having washed the colon cleaner than a precolonoscopy purge. Day after day, the ambrosia keeps the cataclysmic current going, refusing to let global warming be the only source of increasing sea levels. After days of ecstatic highs of unconstrained fevers and rapturous chills, the ambrosia finally takes form, returning to the chunkier soupy hors d'oeuvre. This divine experience was truly too great for mortals to bear, caveat emptor. 9/2019

ADDENDUM 10/18/19:

Dear Chand Palace,

Thank you for your reply. I have reached out to Martinsville Gardens as per your recommendation to obtain more information. However, it may be prudent to be selective about where you advertise and place your name. If one were to take credit for food when it is delicious, it is only fair to also take responsibility for when there are issues. The name Chand Palace was displayed in a large and proud font in front of every single dish for all four catered meals. I will update you regarding when I hear back from Martinsville Gardens. I also appreciate your looking into this issue on your end.

Sincerely, Bing

ADDENDUM 6/2020:

Dear Chand Palace,

I have reached out to Martinsville Gardens multiple times as per your recommendation without avail. Additionally, I have not heard any updates on your end. Thus, my review will stand.

As an update, one of the victims of this food poisoning scandal developed a post food poisoning inflammatory skin condition, called PLEVA, resulting in patches of skin lesions and ulcerations all across the body. As per the dermatologist, this condition has no effective treatment and usually lasts many months to years. As of today, 9 months after the ordeal, the skin ulcerations have continued to persist without any signs of improvement.

I will appreciate any input you have into this...