El Buen Gusto Salvadoreño 2 — Restaurant in Pittsburg

I’m currently in the restaurant eating with my family, and we are a big table. We called ahead to make a reservation and everything was great until we started ordering. The drinks took forever and we had to keep reminding the waitress about them. After we ordered our food and it started coming out she confused our order with another tables and the food that was brought out was ICE COLD!!! It’s been an hour or so and only some of us have eaten and we are still missing some orders from our table. I think they need to hire another waitress or a bus boy and maybe new kitchen staff as well. We asked the waitress what was going on and she said that the cooks are new and she has to make the pupusas as well as serving people, I think they need to hire more staff to accommodate the demand. It’s absolutely ridiculous that people have to wait so long for some damn service, I work in the service industry and this is...

Ordered this past weekend for take out. I live 17 mins from this 2nd location. I picked up my food and asked if everything was there since they’ve messed up before. It was a big order and I should’ve confirmed myself. I get home only to find out my wife’s Soup was missing. I was very upset and called the restaurant and not an apology or anything. All l got was “oh yes, your soup is here”. I hang up and drive another 17 mins to pick up. The waitress didn’t seem too much to care. I asked if they reheated my order, she said it was kept in hot container. Got home and the soup of cold. Most likely will never order from Buen Gusto again. Look elsewhere before...

I went to this restaurant today for lunch to try their food for the first time. I ordered three pupusas. The first was cheese and pumpkin; the other two were revueltas. The cheese and pumpkin pupusa were poorly cooked, and the edges were undercooked. The two revueltas were salty and oily. I won't return to this restaurant, but I wanted to share this review to prevent others from wasting their money here. Go elsewhere if you want better pupusas and food. The service was awful; the waitress never returned to my table, even when the restaurant was empty and I was the only customer. I am totally...