Took my car for a scheduled appointment which was at 2pm. Walked into the office which had one employee on the phone. Waited for about 15 min, the employee didnt even take his eyes off the computer. So i politely stated that i had a 2pm appointment. The employe replied that someone will be with me, I told him I will wait in my car by this time its already 2:15-2:20. Sat in my car for 30 more minutes, no one came. Waited till 3pm, no one showed up so i left. Looks like jiffy lube will be getting my business from now on. I'm sorry but my time is precious to me and I think waiting, an hour is not unreasonable. But waiting in an hour without being updated on how much longer before your scheduled appointment is unacceptable. At the very least you should at least say that the service is delayed either wait a little longer or come back. But that is not a problem anymore because I will never go back to Nissan because why would I want to waste my time for someone who does not want my business. As a matter of fact I'm selling my Nissan and go with a better brand that cares more about their customers. I don't think I'm an unreasonable person but the way this was handled is...
Ā Ā Ā Read moreWe came in and no one was there to greet us. We waited for a while before someone came out from the back to get us a table. They were not busy on the evening we came to eat. The sat us on the empty side of the restaurant because we had a party of 3 with 2 more joining us soon. She didn't want to push tables together on the other side. When we seated she promptly gave us menus and then left for a long time. When she finally returned we were able to order drinks. We mentioned to her how hot it was in the restaurant. She said the air conditioning didn't work on this side. Then why did you sit us here? When our other friends arrived we asked to sit to the other side. She said yes but never returned so we just moved over to the side that was noticeably cooler. When the wait staff (of ONE) returned we told our friends to not only order something to drink but to order our food too. We talked and waited almost an hour for our food to arrive. The wait staff and service was extremely slow. Our food finally arrived. Mine was barely warm. I began to eat and my waffle was tasteless and my fried...
Ā Ā Ā Read moreLots of loitering taking place Almost feels like you canāt feel comfortable leaving your car where you canāt see it because they might be the chance that someone would try to break in just because they seem to be really like watching a careful eye on your car and when you leave it and things of that nature Iāve grown up here my whole life so I have been witness to every mile stone that this shopping plaza has gone through- Including when target first went in, when Brendan theaters was the go to place to see a new movie, and when Olive Garden and red lobster was where everyone chose to have their birthday dinner . I used to love this Java shop / cappuccino place they used to have right next to target . I canāt for the life of me remember the name of the place but it was themed like a rainforest inside - it was such a fond memory of mine if anyone recalls...
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