Bluebird Kitchen — Restaurant in Pittsburgh

Went here for breakfast with a co-worker while we were at a conference. I was not sure if it was because I was hungry or it it was really that good. I had the breakfast egg sandwich on a chibatta roll with the additional sausage. To say it was delicious and that it hit the spot is an understatement. Something to be said when a friend egg is cooked just right, so the yolk runs, but not that much. The sandwich also came with lettuce and tomato with Swiss and cheddar. Yum! So we we decided to go back the next day and don't you know, it was good on that day too. So this is a definite have to visit location. It is my understanding that they have a sister store not to far away as well. Haven't been to that one, but I have to recommend this on not only for the food but for the friendly service that we got.

They also have a special on day old pastry, I had a mixed berries and perch bread pudding that was on point. Great...

I do not typically leave reviews, but today’s experience was unacceptable. I have been coming to Bluebird for a few weeks now and had made it a regular stop. Unfortunately, there is a younger employee who consistently shows a lack of customer service skills.

Today, he rushed me through my order, and then prepared my drink incorrectly. What was supposed to be a hot matcha latte was served lukewarm and poorly made. This is not the first time I have had a bad interaction with this young man, and it has become a recurring issue.

Bluebird has some strong team members, and I have had positive experiences here in the past. However, if the goal is to provide reliable and consistent service like I used to receive, more attention needs to be given to staffing decisions. I cannot continue bringing my business here if this level of...

I’ve had my eye on this place for a while and heard great things. I ordered a plain bagel with cream cheese and a strawberry chocolate muffin. My total was about $7.75. My muffin was amazing and the bagel had a nice flavor but the consistency was definitely more of a pretzel than anything. The quality or portions could align a bit better for the price. The customer service was great as well. Kate took really good care of me and answered all my questions. I arrived between lunch and breakfast, approximately at 10:30am so the menu was a bit limited. There were tasty looking premade salads, soups, parfait bowls and pastries available. Not to mention organic cold pressed juices. I’d definitely come back for that muffin and to try some other items. This is more of a grab and go rather than sit down and enjoy kind of...