Primanti Bros. Restaurant and Bar — Restaurant in Pittsburgh

Primanti Bros is a classic sandwich shop serving up some seriously big and seriously tasty sandwiches! They also offer, wings, tots, fries, chili, pickles and more! Their atmosphere seems to keep to its roots and is pub-like with dark wood and low lighting inside but they also have outdoor seating. The service was mediocre but we absolutely loved our food. If you're in the Pittsburgh area and haven't been here yet, you should try them out! Definitely recommend.

My wife and I split the Double beef and cheddar which, you guessed it, has double the beef and cheddar with a horseradish mayo, tomatoes, fries and homemade slaw on delicate white bread. The meat was juicy and everything went well together. As you can see in the picture, there were plenty of fries and meat mounded high! The bread was soft with a delicate and flakey crumb and compressed easily when you grab it but made it easy to eat and didn't fall apart until the very end. There was plenty of tasty sauce and the sandwich wasn't dry at all. The slaw was homemade and vinegar based and complemented the sandwich perfectly.

We also got the BLT tots and the Hot Chili. The chili was heat hot but not very spicy hot, if that's what they were going for. I hot to add hot sauce to it to make it more spicy. It was your classic chili with red beans, beef, onions and tomatoes. Not sure if it was normal but I had a piece of meat the size of a meatball in mine. You can tell this chili is made in house also. The BLT tots were a nice spin on flavored tots. They came with nacho cheese sauce, minced bacon, shredded lettuce and diced tomatoes. They were also good.

The only gripe I would have is that the server didn't really seem like she wanted to be there. When I go to sit-down restaurants I like to be asked if I've been there before and being told what their all about. Otherwise its just typical service I get anywhere and it's not an experience more than it is just another restaurant. If she had more energy and put more than just the minimum effort into her job she probably would have made this a 5 star place. Her and the host as well 🙄 but the food was good and different and the atmosphere was cool so overall I give this place 4 stars.

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I'm not sure if they were having a bad night or what, since I have been here before & had an amazing sandwich & the service was spot on. This night, however, there were 7 of us, and it took over 25 minutes to be seated & over 40 minutes to get our food. I mean, other than the French fries, they are making sandwiches, so it shouldn't have taken over 40 minutes to make 7 of them!

When they came, they messed up a person's order, 2 people ordered the same sandwhich one with mustard, the other without & mixed them up & then denied saying this one has mustard on it & gave it to the person who asked for the mustard (but it didn't have mustard on it & they only found out after they went through the sandwhich picking it apart to check for the mustard & after taking a bite & not tasting mustard).

They then gave her a hard time when she asked for another one to be made since she literally went through it by hand, so she couldn't give it to the other person who had ordered the same sandwhich without the mustard after having touched the whole thing & taking a bite, not until we asked for the Manager did they fix the mistake.

Now for my rating of 2 for the food, this time instead of getting the turkey, I got the roast beef because the last time we went (last year) the beef looked so good, I got it with extra cheese, which didn't look extra to me (but could have been, I guess) but the roast beef was stringy & tough (not the restaurants fault unless they a purchasing from somewhere new, cheaper or perhaps I am just to picky) either way, I took 2 bites, ate the fries only & left the rest! Most places seeing that much of a sandwhich left would ask if everything was OK, but they didn't, which was somewhat concerning also.

Anyway, I paid for my sandwhich & it's unlikely I will go back to that location which is disappointing since I had such a good experience...

I come from the west coast where in general most people are cold and rude but I’ve never felt so unwelcome as I did here. I’ve been told my whole life if I ever go to Pittsburgh that Primanti Bros is a must so I was really excited to go here. Well people in Pittsburgh are not very welcoming as a whole but this place was the worst. We walked in and stood for a few minutes not realizing it was self seating. My friend walked to the bar to ask about seating and literally had someone look him in the eye as he talked, then walk away without answering. We saw another couple walk in and go grab seats so we finally did that too. After we sat, about 5 minutes went by and someone randomly came by and dropped menus on the table without a word. Eventually a server came by and passively took our drink order. He returned about 5 minutes later and said “what do you want to order” in a pretty harsh and bothered tone. My friend ordered and then I ordered and wanted to make the slightest modification and literally the second I asked to make the modification of getting my sandwich without tomatoes, he loudly sighed, gave me a look, and walked away without a word of confirmation that my sandwich was gonna be modified. Eventually our sandwiches came out and my friend was given the wrong sandwich. As he tried to flag down any server, no one paid attention and he had a few servers walk by and decided to just eat it instead. No one ever checked on us again. Our server walked by multiple times without looking at us. Once we were done we were finally able to flag someone down for the check and get out. The food was fine. I think the horrendous service took away all of my ability to enjoy any aspect of the food. Sorry. It’s so rare for me to leave a negative review but this was in the top tier of worst service I’ve...