The Marketplace Cafe — Restaurant in Pittsfield

The food and staff here are great. Everyone's friendly and it's about the best cafe style lunch option in Pittsfield.

I just want to be able to tip these workers and there's no way to do that if I'm paying with a debit or credit card. It's 2016.., people use plastic, and these poor workers are missing out on hundreds of dollars in tips each week and I'm sure thousands annually. I don't know if their wages are adjusted based on the assumption they'll be tipped but I do know I cannot and I see about 75% of the lunch rush paying in plastic.

It's agitating for me to think about how much money the staff is losing because management won't invest in them and it impacts my enjoyment of what should be an excellent lunch. All I can think about while eating my BLT or Quiche or salad is how much $$$ these charming and hard working staffers are losing during the lunch rush because someone won't update their point of sale system to save a few hundred bucks in the moment. Just buy an iPad and get Square card reader. These staff deserve to be treated better.

Speaking of management cutting corners, I'm annoyed by the switch to almonds in the chicken curry wrap instead of the more expensive cashews. Almonds have no business in a curry and they never have and cutting corners on staff and ingredients has no business in an lunch spot that's trying to be upscale.

UPDATED 7/1/17: rating increases from 3 to 5 stars. FINALLY ownership updates their point of sales system and I can tip these awesome employees. It's about time they get paid what...

I'm piggybacking off of "Reviews WithoutName" from several years ago. He/She is in IT so obviously I'm not seeing something wrong myself.

Nothing has changed on the IT front for 3 years now so obviously there's a big problem, both in their IT world and the service concerning it.

You don't just come to a cafe for lunch or to meet for meetings you come there TO WORK. That means your computer. This isn't the 90s when you just wait for the circles going round and round using the general public Pittsfield Wifi (that gets poor connectivity inside). Every other cafe in Pittsfield closes at 2.

I consistently try to log-on to the house Wi-Fi and the ID does not pop up in the list. For about six visits now since September '22.

Consistently they say it should. Exactly.

And when I try to work on it with one of the staff the manager just pushes everything along and says "are we ordering anything". In fact the manager is the only unfortunate part of this place.

I wish I could give five stars at the same time: the rest of the staff are just extremely delightful, the food is fab and healthy, coffees and teas top. Well-lit. And when the terrace is open in the warm months, everybody is outside in the afternoon taking in the afternoon sun talking, with Max Rivisi's of Penelope & Floyd Landscape ingenious planter...

I went there for my first time about 2 weeks ago. It was warm and welcoming which I immediately enjoyed. I ordered the special; The Stawberry Winter Salad, and it was absolutely delicious! It comes with Mesculin, Strawberries, red onion, goat cheese, spiced pecans, & Balsamic Dressing. Not only has it made my mouth water since first buying that over 2 weeks ago, but it's all I've been able to think about and I need to go back to The Marketplace and eat this again. I paired my salad with Chai Cider it was out of this world! They do a great job of keeping you coming back for more. Great quality food, even...