Mexican Sugar — Restaurant in Plano

Walking in this restaurant looks beautiful. The ambiance is amazing. From the bar to the tables.

We arrived exactly at our reservation time which was 2:15 pm. We were welcomed by a very engaging and nice hostess. Dirty brown hair if I remember. She did great and she seated us very professionally. That is when the great experience ended.

We waited for a decent amount of time before we were greeted. We are pretty patient individuals and by the time we were greeted we were thirsty. We ordered 2 waters, 2 mimosas, a tuna crudo, and some entrees. We waited for our cocktails are were excited to have a day together. The mimosa came about 5 minutes later. When they arrive we asked the server whom brought them if we could also get the waters we ordered. He said yes of course and then left. The mimosa's tasted like Cheap prosecco and sunny D mixed. Not a great start to such a lovely place. About 5 minutes later our crudo came out. Very earthy recipe. I personally didn't like it but It may just be different that the usual Tuna Crudo I am used to. It is not light and citrusy. The individual who ran the food asked if we needed anything and I of course asked for my waters than never arrived. So we are sitting there with two mimosa's, chips and salsa, and the crudo. We move the crudo aside because we didn't care for it. The server comes back almost 10 minutes later asks us if we need anything. We of course really just want our waters. I ask him again for the waters and he took the order for the waters like it was the 1st time I had mentioned them! He left and returned about 5 minutes later with the waters. I looked at my phone and they arrived at 2:46 pm. Thats 30 minutes after we sat down! On the 4th try and with 3 different employees. Is water scarce in Plano? We tried to order bottled water but there was none available. I would have paid if they arrived quicker. So we get our waters and the entrees arrive. The entrees were great. We began to have a better experience since we had everything we needed at the time. We enjoyed the entrees talked about how great they were. After the entrees were done the waiter came by and cleared the appetizer and the entrees at the same time. I ordered a Tres Leches, Churros, and coffee. He offered a French press coffee and I was excited since You normally don't see those in restaurants. The Desserts came out and they were average. The Tres Leches was dry from the middle up and didn't have a good flavor. The Churros were good but you really dont see much difference in " Churros". So after we had finished Dessert we of course are waiting on the coffee, (which we wanted with dessert). We continued waiting. Our server brought the check with the coffee on it and of course we informed him that We didn't get it. I tried to hand him my card to pay. We really just wanted to leave after this bottom barrel experience. He insisted on making coffee togo and did not listen to a word I said. He removed the coffee from the check and paid us out. We left as soon as we can. I was surprised to see that after this horrible experience that my reservation was changed to cancelled after we had paid out. I am almost certain this was deliberate because they want to keep their Open Table score high. Most restaurants cancel reservations 15 mins after their reservation time not 1 1/2 hrs later. A Male manager did his "table Touch" and asked us if we needed anything. The one moment that we had everything. I wanted to use the private message function of Open table but sadly that wasn't an option...

A well constructed upscale Mexican restaurant for everyone. My first time dining at Mexican Sugar and I have lots to say.

Let's first talk about the interior design. I have not been to Mexico yet but I sure felt like I was there. Exquisite architecture, from the walls to the tables and to the chairs. I felt like I was dining in the home of Marc Anthony.

Covered patio seating is available with lots of room and it was such a nice day today.

I don't drink much but their drink menu offers unique thirst quenchers; decorated with flowers and touched with citrus.

I sat at the bar and was immediately given a menu. Compliments to the bartender gentleman working tirelessly to make drinks for the hundred plus people in the restaurant. I tip my hat to you sir.

Let's talk food. For appetizer I ordered the marinated shrimp. Poached diligently leaving great texture to the shrimp. The avocado was a nice touch to blend the taste of the shrimp with the citrus marination. Topped with fried yuca. Light, crunchy, and seasoned well. I recommend ordering this appetizer.

Complimentary chips and salsa are given. Their salsa is not like your Mi Cocina, Gloria's, or Chuy's. Their salsa has a robust flavor. You can taste the fullness and round body of the salsa. Very different than other restaurants whose salsa has a watery element to it and the taste falls through.

For entree' I ordered the Angus Skirt Steak plate. Plate presentation was on point, clean and sharp. The plating portions are very different than other Mexican restaurants, which I like. The first thing I noticed on this plate was that there was more meat than rice. Usually at other restaurants, that ratio is reversed. Well done Mexican Sugar. The steak, cooked to perfection and explodes with that adobo marination flavor. Bold, juicy, and tender. The salsa verde pairs nicely with the steak. Boldness to mellow, back to bold. The cilantro rice has just the right amount of cilantro and packs a citrus punch that I was not expecting. I was happily surprised. Let's not forget about the pickled red onions on top. Tasteful vinegary flavor, gives the whole dish another level of freshness. If I had to point out one critique about this dish it would be the green beans. Seasoned well but they were a bit too crunchy for my liking. 1-2 more minutes of cooking time and they would have been perfect.

Dessert. They don't have a dessert menu but I did find out that they have desserts. They have a chocolate cake, tres leches cake, and churros. I ordered the churros. You can tell they are homemade churros with each churro holding its own unique structure.

Overall, my dining experience at Mexican Sugar was outstanding. Welcoming atmosphere, great energy in the air, love the interior design, amazing food...and of course, the mariachi band. Thanks for pouring your Mexican...

Steven and Kenzlee, I am at a loss for words. The closest comparison I could give to the two of you would be LeBron and Wade, Scottie Pippen and MJ, Michelle and Barack, or Kobe and Shaq… the most elite dynamic duo you could imagine. Hats off to these two, they made my experience not only the most memorable experience on my trip to Plano, but I would crawl on my hands and knees through a mountain of legos and mouse traps just to dine with them and let them guide me through a magical culinary experience. I let Steven and Kenzlee steer the ship as I enjoyed every second of being in the restaurant. The meal started with Kenzlee bringing me the most amazing and delicious Mezcal Margarita I’ve ever tasted. It seriously changed my mind on both Mezcal and Margaritas in general. I was never a big fan of either, but damn I am the biggest fan there is now. To pair with the Marg, demolished some delicious chips and guac with some insanely good homemade salsa, it could’ve been my entire meal and I would be a happy guy. This seriously was the best drink I’ve ever had in my life thanks to Kenzlee for enlightening me and showering my tastebuds with heaven in a glass. For the entree I was recommended by Steven to order the Pork-Chop. Let me say this: I am not much of a religious guy, but Steven’s recommendation was directly from a higher being because that was one of the best things, if not the best thing, that I have ever experienced in my life. Steven gave me the background of how it was prepared, how amazing it was, and he understated how amazing it truly was. This was the most decadent, succulent, tender, and mouth watering thing that has ever graced my taste buds. I seriously have dreams about how superb the entire meal was, from the marg, to the salsa and guacamole, and the show stopping pork chop. Words simply cannot do Steven and Kenzlee enough good for how amazing they made my experience. Without a doubt this was one of the best experiences I’ve had in my life. Steven and Kenzlee, I would give you the flowers you deserve but damn it, that isn’t good enough. Y’all deserve nothing but best because that is what you graced me with that night, the best.

Seriously cannot express enough good for them. Kenzlee, Steven, thank you. Highly...