Scrambler Cafe — Restaurant in Plano

I recently visited Scrambler Cafe for breakfast, and unfortunately, it was a rather disappointing dining experience. While I must acknowledge the exceptional service provided by my waitress, Nadia, the quality of the food simply did not meet my expectations.

Let's start with the positives. Nadia was undoubtedly the highlight of my visit. Her warm and friendly demeanor created a welcoming atmosphere, and she proved to be attentive, professional, and knowledgeable about the menu. She consistently checked on our table, promptly refilled our drinks, and addressed any requests we had with a smile. Nadia's exceptional service truly elevated my overall dining experience, and I commend her for her dedication to customer satisfaction.

Regrettably, the food failed to meet the same standards set by Nadia. I ordered a classic scrambled eggs with bacon dish, and the first thing that struck me was the lack of seasoning. The eggs were bland and lacked that savory punch one expects from a breakfast staple. The bacon, usually a crispy delight, was disappointingly overcooked and dry. The accompanying hash browns were under-seasoned and lacked the desired crispy texture, further diminishing their appeal.

Additionally, the portion sizes were dishearteningly small for the price charged. It felt as though I was paying a premium for average, if not subpar, breakfast food. The overall quality did not align with the reputation I had heard about Scrambler Cafe before visiting.

Despite the food disappointments, Nadia's excellent service undoubtedly left a positive impression on me. Her attentiveness and professionalism deserve recognition and significantly elevated my otherwise lackluster experience at Scrambler Cafe.

In conclusion, while I cannot recommend Scrambler Cafe solely based on the food, I would certainly visit again solely for the exceptional service provided by Nadia. I hope that the management addresses the issues with the food quality as it greatly detracts from an otherwise enjoyable...

I have been coming here for years I will never come back.

I order breakfast for me and my family Garden scramble Meat lover scrambled French toast plater

The other platters was good until I open my meat scrambled the meat was dry and there was no egg or hash brown.

I called scramblers and the whole experience with horrible. I was passed on from mananger to employees back to management.

There attitudes was horrible.

All I wanted was to exchange the 1 meal and they made it harder then it needed to be.

I didn’t have to bring the meat scrambler back to scramblers. I took the meat scrambler back so I could return and scramblers could visually see what my complaint was.

I switch the meat scrambler for a garden scrambler with chicken and ordered my son a garden with chicken.

Scramblers charge me for my meal and another meal when I was inconvenience when I had to drive back 10 miles.

I could’ve been compensated for just my meal but I wasn’t. It’s not about the money It’s the principles instead I had to pay a extra $23.57 for a extra platter and they charge me for the chicken added to the garden scrambler

I will never go back they lost a loyal customer

I wish I would’ve took pics of the meat platter but I gave it back to scramblers wasn’t thinking when I returned my food because of my first initial contact with management and employees giving me the run around I...

Me and my family’s first experience here was interesting! The food was great, wait time great, but the service from our waitress (Perla) was very disheartening! She seemed a bit annoyed and it was very obvious but still did her job but in the end she wasn’t pleased with her tip and decided to tell us to keep it because she works too hard to receive the amount she did. She thanked me for leaving a 20% tip but expressed her frustration with my elderly relatives who were visiting from out of town. One family member decided to tell the manager and she came to the front to continue to explain herself in a very rude way! That interaction left them feeling very hurt and confused and we will not be back to this establishment! What’s even more hurtful is one of the younger family members didn’t have cash and was preparing to see how she could bless her with an additional $50 tip on behalf of serving her mother and family but her rudeness also left her hurt as well! I’d never treat anyone like that regardless of my frustrations on the job! It’s not the next tables fault if you were having a bad day! Please do better! And treat...