Tacodeli — Restaurant in Plano

Tacodeli will always have a place in my heart. They are the absolute best for breakfast tacos. The Otto, Migas, Jess Special, and the Sirloin, Egg & Cheese... just to name a few of my favorites. I usually go to the locations in Dallas but decided to come to this new Preston & Park location for the first time. I came right around 10:50am so I could put in an order for 2 breakfast tacos and 2 lunch tacos seeing as they only do all day breakfast on weekends. The Otto was spot on and is amazing with their dona salsa. The sirloin in the Sirloin, Egg & Cheese must have spent a little too long on the grill as it was a bit tough. But that's ok... dousing the salsa dona and habanero on any of the tacos make them better. Be careful with that habanero one though, I have a high spice tolerance and it totally burns my tummy. I get a nice tingling sensation in my mouth from the habanero though. Soooo good. I also opted for the Tacoloco and the Al Pastor. They were both okay. I'll typically settle for legit street tacos when it comes to Al Pastor. I like to come on Sundays because their taco of the day is Barbacoa but seeing as it was a random weekday I had to settle for the other two I got. Either way, I highly recommend Tacodeli for all your breakfast...

I am so disappointed in the service provided by this location. I made an online order for over 16 tacos for my team. Not only were there tacos missing, but tacos were made incorrectly.

I found out once I got to my office and my team members are coming back with no tacos or issues. I called the location and explained the situation. They only offer to remake the tacos. As I'm expressing my frustration, they offer to refund and remake if I drive back 15/20 minutes to pick up these tacos.

When I got there, management did not make any of the tacos claiming I was rude and hung up. Even though on the fun I say. I am on the way...

She then threatens not to make the missing tacos. I find it absolutely ridiculous that I am getting someone to come at me when they are the ones messing up the order. Not only did I have to wait 30 minutes of my day driving back and forth, but then I was told by the manager that I was being rude.

WORST service I have ever experienced. Will be deleting the app and never giving any of my money back to Taco Deli. Makes sense as to why yall keep...

Ok, someone said that TacoDeli was as good as Torchy's, so we HAD to try it. Let's just start with this - TacoDeli is NOT Torchy's - it's ok, but not in the same league as Torchy's in my book. The tacos are more "street tacos," which means to me that they are smaller, with less "stuff" on them, but for some reason, they are just as expensive! The queso was ok - but SUPER expensive for the fully loaded queso - seriously like $9 and the cup wasn't large. The tacos themselves were ok - I was underwhelmed. One son got the salad - it was good. I ended up eating my daughter's tortilla soup, which she didn't like, but I thought was great. One other thing - the menu at TacoDeli is enormous - but there are no prices - maybe I missed something, but I really didn't like their menu and our family had a difficult time figuring out how and what to order - and it only got worse when I got up to the register and paid for the meal - seriously, it was about $15 more than Torchy's for my family and honestly we got less food. I know others love TacoDeli, but for my family,...