Arby's — Restaurant in Pleasant Hill

I worked all day and didn't get lunch in today. I stopped here on the way home to get supper. Mind you, this is about 5 minutes further from my house. I passed my house to come here. I ordered a double roast beef meal with curly fries and a drink. I also ordered a ranch chicken snacker. When I got heading home, I ate some fries and could tell they were old. Clearly, the end of an old batch they wanted to get rid of. When I got home to eat, I opened my ranch snacker, and it was Bbq!!! I ate it bc I'm starving, but I'm pretty upset I didn't get what I ordered and PAID FOR & THAT IT WAS OLD FOOD. This isn't the first time this has happened at this location, but after today, I'm chalking this up as a bad Arby's and won't be back. Don't recommend either. Go to a better one. I added my receipt also to show they had put in a ranch one and...

Pull up to this location Arby’s about 10:32pm in the girl that took our order ( she had glasses, piercings and had converse ) sis had an attitude taking our order seems like she was upset she had to work tonight. They let us pull off w/I serving our drinks, had to go back to the window to get out drinks. My family and I decided to park and eat our food in the car in the parking lot I opened up my chicken wrap and there was hair all over the wrap, I address the issue ( not looking for a refund or free food just to simply let them know they need to becareful ) the manager sat there and said “ she doesn’t know who hair that could be “ didn’t even try to accommodate me and the inconvenience I was put in. Yeah just don’t eat here !!!!

P.s my fries...

Went through drive last night girl at the window was very nice. However the gyros was smoosh barely any gyro seasoning. Originally Choped it up that maybe just off night. So much thought I give it a try again tonight. However not a good experience again. I was charge to substitute a different type cheese On my sandwich. Got a chicken bacon Swiss barely any honey mustard on sandwich. My daughter burger was to have bacon and they did not put it on her sandwich. Most locations cook potato cakes to order however the ones I got definitely were not fresh hard as brick and not hot. I Have tried to call store few times and there is no answer only automated system. Next time I’ll drive to...