Casey's — Restaurant in Pleasant Hill

I have been ordering pizza at this location for months and it was great . But the last couple months something has happened... The service has gone downhill. In fact the last three times my pizza was not put in the oven it would be 15 minutes late it would be 20 minutes late etcetera etcetera... I was told the employees walked out without making pizzas another time I was told there just wasn't somebody to make it. The store seems to be having really bad employee issues. I've made the decision to stop ordering from the store until they get these issues figured out. The automated system tells me my pizza will be ready and then I go to the store and it's not even in the oven yet for the last few times . So I will take my business to a...

This is a negative positive review. Placed an order for a large pizza around 5:30 it said it’d be ready at 6:22 with a 40 minute wait. My folks said ok to it. Got there a little after 6 and looked around before going to the window for pickup at 6:20. They said it had just been put in the oven and it’d be 6 minutes because at the time there was only one person in the kitchen but it was almost 6:45 by the time they made the pizza. Devin said we could get a free fountain drink, case of donuts, and put our name down for a free pizza with our next visit. He apologized and asked how long we’d been waiting. Thank you for the great customer service experience and...

I have never had a problem when ordering online, but this time I ordered breakfast pizza, and when I got home one of my pizzas had toppings I didn't ask for. I called the store to ask if the menu had changed, because I ordered my pizza exactly how it said it was made online and got toppings I didn't want. The lady that answered the phone told me I had to specify I didn't want the extra toppings otherwise they put them on it. What sense does it make to list what comes on the pizzas online if the store is just going to make it how they want. I am very disappointed and would like to know why this is allowed. I should get the pizza how it says it comes unless I...