Fortune Star Asian Buffet & Grill — Restaurant in Pleasant Hills

Updated review from June of 2021: I'm very impressed with this place! First of all, they serve sushi as part of their buffet... that's unheard of!! Second of all, their food tastes so hot and fresh. I love the way they make the fried chicken, I know in Chinese culture they bread and fry their chicken in a unique way and 10x better than KFC and hook fish and chicken. They also have many choices, a variety of food. They offer all types of meat (seafood, steak, beef, pork, chicken, salmon) and they offer a lot of vegetables and fruit for the vegetarians. The noodles and fried are good. Their fried doughnuts are also very very good. My only complaint is the furnishing. I think the owners of the restaurant put their whole heart into the food, that they haven't considered buying new furniture. The cushion on the couches and chairs are peeling off. We were brought to a table where bthe leather of both seating couches were peeling off and really need to be changed or covered at least.

Review from 2018: We saw the restaurant and decided to trycit out. Very spacious and many seats. Many food selections for buffet, and their sushi and hibachi bar are included to buffet! You don't usually find an asian buffet restaurant that offers sushi and hibachi. They also serve American food (burgers, fries, fried chicken) for the children and for those not ready to eat fully Asian food. Also, they have a semi-private room...

This is an edit from my previous review. I used to recommend this buffet. It used to have good food, the staff was generally friendly, etc. However, my experience here tonight changed all of that. I used to come here pretty regularly. The past few times the food was meh, but, kind of to be expected depending on the night. The food tonight was sub par, but what really tipped my decision To never come back was the wait staff. No one came to refill drinks, they were unfriendly, and as soon as the bill was placed on the table 3 servers circled like buzzards. I paid with my card, the check was brought back. My wife and I finished our meal, I signed the check, put it to the side. We stood up to put our coats on, and the one waitress pushed past me to quickly grab the bill. I was about to reach into my pocket to leave a cash tip, but, before I could do that the same waitress turned around, pointed to the bill and said "no tip?!", to which my only reply to that kind of rudeness was "no". I reported it to the manager; weather that changes things or not, I won't be back...

PLEASE DO NOT COME HERE

Seriously the worst Chinese restaurant I've ever been in. The decor is dated, which is fine but might as well add it.

When I walked in no one was working the front. When someone did come up I was handed a set of silverware and told to sit anywhere and give my ticket to a server. I pick a place and sit down. Someone asks for a drink order and I go to get food... The rice is orange, not yellow, not brown, ORANGE like a tangerine!! Why is it orange why is it crunchy!? The buffet has very little food on it, but a wide selection. The food I had (beyond the orange rice) was not great.

To top it off and what made me leave and I will never come back. A server asked if I wanted a refill. She proceeded to take my cup collect dirty plates, stack my cup on those plates and drop it into the used dish collection bin. I think, huh that's weird she could've just filled the cup but maybe it's a sanitation thing and you need a new cup every time. NOPE SHE TAKES THE CUP OUT OF THE DIRTY DISH COLLECTOR WIPES IT OFF...