Basil Delight — Restaurant in Pleasanton

Sometimes you try some place new and then you "land on landmine." This is one restaurant that I wish I didn't try. I frequent this plaza often and usually I'd go for the Shanghainese restaurant but wanted to try something new so opted for this restaurant which surprisingly has a 4 star average rating (how?).

The restaurant states it's Malay and Thai food which is great because I love Malaysian and Singaporean food even more than Thai food but wow that's a big mistake by itself. One of the stable food for Malaysian/Singaporean food is Chow Kueh Teow so I ordered it but that was probably the biggest mistake of the day. Not only it has nothing right with wrong noodle, wrong sauce, wrong flavor and worst of all it's way too wet whereas Chow Kueh Teow should've been dry.

The basil seafood was another letdown. It mostly gives you the imitation crab meat which was too thick to be stir fried properly so the inside was not cooked. They also only gives you two tiny shrimps. There was no squid or fish cake in most proper Thai restaurant.

Lastly the tamarind prawns were better than the other two but the prawns were too small and too few to make it change my rating.

This is definitely not authentic Thai food so if you expect good Thai food don't come here.

The restaurant is clean and service is typical so I won't fault them on these.

Go to any other restaurant or even the food court...

As much as I wanted to like this place, I didn’t. Went here last night for a much needed date after being home with a new baby the past 6 months. Put our name on the list & asked how long and the person there said they couldn’t tell us. There were plenty of open seats, but they only had two workers, so we tried to be understanding. After waiting 40 minutes to be seated, they sat us down at a table that had been unoccupied the entire time we were waiting 🙄 Sat at the table for another 15 minutes just to see them take orders at another table that came in AFTER us. 20 minutes after being seated, our orders were finally taken. My husband ordered the shrimp and chicken pad Thai, and I ordered the crab fried rice. I was hoping that the quality and taste of the food would make up for the lack of service, but sadly it did not. Both of our dishes lacked flavors and we were both greatly disappointed. Also there is only one gender neutral bathroom, where one guest thought it would be okay to blow up (of course this was not the workers’ fault, but completely inconvenient for me). This will be the last time...

I almost don't want to spread the news about this new complex with a bunch of restaurants (mostly Asian), 85C Bakery, and Ranch 99 because I don't want it to get crowded.

The food at this restaurant was better than I expected.

Main dishes: *Beef Rendang (beef was tender, but the sauce tasted more tomato-y than the versions I've had in Indonesia and Malaysia) *Green curry with chicken - flavorful with spiciness that hit the tongue after several bites. Chicken was not dry. *Fried squid with Spinach - squid was very tender and well-fried, but why put it on a bed of raw spinach?? I'd rather have blanched spinach instead. It was weird to me. I couldn't tell from reading the menu that the spinach was raw. *Singapore Noodle with Tofu - came with a lot of vegetables and fried bean curd, which I enjoyed

Appetizers: -Roti with curry sauce (appeared to be store-bought frozen roti), do not recommend -Fried fish cake with peanut dipping sauce, large portion, not too impressive

Overall, good food and generous portions, great value. Service is similar to what you expect at a...