Panda Express — Restaurant in Pleasanton

I generally enjoy Panda Express, but the employees here were rude and wouldn’t allow us to sit down and eat our meal since it was 30 minutes prior to closing (even though there were people already eating there). They only had a few items left which some of them should have been thrown out because they were not fresh (chicken was hard and crispy, not a full serving either). Also, the employee poured back some chow mein that had already been packaged. To me, it just seemed that they are not about providing fresh food for their customers. We walked all the way around the other side of the mall, ate our meal and finished 5 minutes to 8. We would have had plenty of time to eat there. I would rather patronize a business that values their customers as well as...

Online says the close at 8pm but the crew member were cleaning tables around us and putting the chairs on top of the tables so no more customers could sit down at 7:20pm. It made us feel rushed and like we had to hurry up and eat our food with 4 adults and 3 kids. The team members were extremely unfriendly and nobody ever smiled the entire time we were there. The employees acted more like the customers were an inconvenience than anything else. The food was good so that’s why it gets 2 stars instead of 1 but they also stopped cooking/putting out anymore food around 7:20pm also even though they still had customers coming in and online mall website says they are supposed to close at 8pm. Definitely will avoid coming back to...

I hope this review reaches the corporate team's attention. As a loyal Panda Express customer, today's visit (my second time with my wife) was exceptionally disappointing.

Daniel started helping me, and after choosing Teriyaki as my first side, I requested the same again. However, Carol, who I assume is the manager, abruptly took over, giving me a portion half the size. When I questioned this, she was rude and insisted it was the standard portion. This is the second time I've experienced poor service from her.

I spent around $30 and received significantly less value. I urge corporate to address this issue and consider a refund for this...