The worst dining experience of my life — hands down.
Let me set the scene: we went for my brother-in-law’s birthday with a party of nine. Because of our group size, we were seated outside, which I didn’t think twice about — until I realized it meant we were basically forgotten. Our server was juggling multiple tables inside and we were left waiting endlessly for even the most basic service. To be clear, the server may not have been fully at fault, and the table still tipped well over 25% out of fairness — but the service itself was slow, disconnected, and poorly managed.
Now on to the food — where do I even begin?
Absolutely inedible. Not a single dish was remotely decent. I’ve had better food from a gas station. • The wings? Hard as rocks with barely any sauce — more like dried-out leftovers than anything freshly made. • My son’s hotdog was literally burnt. Not grilled — burnt. • The burgers were so dry they crumbled apart like cardboard. • The shrimp tacos tasted like they just pulled some old, frozen shrimp out of a microwave. Completely flavorless and rubbery. • The drinks were a total joke — not even a hint of alcohol in them, and we tried more than one. Save your money and pour yourself a soda instead.
And then comes the final insult: my salad. I ordered the Asian salad with salmon — they charged me an extra $7 for what I can only describe as a child-sized piece of salmon. I’ve never seen a smaller serving in a restaurant. It was laughable — if I wasn’t so annoyed, I probably would’ve taken a picture to prove it.
Why didn’t we send any of this mess back? Because it took 15 minutes just to get extra dressing. We knew we’d be sitting there another hour if we dared complain. It wasn’t worth the frustration on what was supposed to be a fun evening.
This place was a disaster from start to finish. Poor service (whether intentional or understaffed), unacceptable food quality, watered-down drinks, and prices that make the whole thing feel like a scam. I don’t know how they’re still in business.
Do yourself a favor: go literally...
Read moreUpdated review, 12/11/24. After my negative review a month or more ago, the manager promptly sent me a gift card to return to this pub. I went in to use it two weeks ago. I didn't stay to eat because the barmaid said they were out of malt vinegar, which I use on fish and chips. I went in a week later and they were still out of malt vinegar (which I'd emailed the manager about) but this time I brought my own. Service was still very slow although the bar wasn't very busy. At the end the barmaid didn't charge me for my beer.
I understand that regular customers will get more attention. But you get repeat customers but giving good service! And older people often have more time and money to eat out. I'm usually a very good tipper, but if service isn't good the tip won't be outstanding either. I like the fish and chips in this pub and will probably go back, but there are other pubs that serve this, including other PJW's in the area. As the marketing gurus of the 1990's wrote, "A complaint is a gift," and that's how I hope this review will be interpreted.
Was in last week and the service at the bar was awful even though the bar wasn't crowded. It's a chain bar, not a high quality restaurant, but still you expect a certain level of service. This place just doesn't have the staff to provide that. Lot's of seats, lots of TV screens. Not enough servers. I have had better service before so maybe it was just that...
Read moreThis location recently opened up and we were looking forward to having a local sports bar/restaurant in town. Every new restaurant has its kinks to work out but due to the size and impersonal atmosphere I don't see this being different than any other big box chain restaurant. As we walked in there were a few hosts/hostesses standing at the desk but they seemed too busy to greet us. We waited a few minutes until the main hostess begrudgingly asked us how many people were in our party and then continued to give us a huge attitude. We honestly wanted to walk out right then and really should have but it was late and we gave her the benefit if the doubt that she was just having a bad night and that the service would be better once we sat down. They sat us under a speaker in the corner so it was tough to hear eachother talk at the table but being a sports bar we just went with it. We all ordered tap beer, two of which were flat and the food was mediocre at best. The waitress was busy but attentive and I'd say extremely attentive with my husband. I actually felt like the third wheel as she flirted with him most of the night. We laughed it off and couldn't wait to get our check and get out of there! Needless to say we won't be returning but if you're looking for a quick place to sit down to have typical fried food and burgers, flat beer, bad service (with the exception of a flirtatious server) and pay above average prices then it's...
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