Hong Kong Garden — Restaurant in Plymouth

Called to make sure they served Mai tai drinks. The guy said yah $10. I was like oh you do serve Mai tia and he said yeah $10. So we go... It's down a dark alley, but I mean I could see a nice resturant being down a dark alley I guess. The paper sign on the door had food running down it yuck. Then we open the door to a filthy set of stairs. It's 6pm on a Thursday and not one customer in the resturant. We stayed because my son wanted to find a place next PSU that he could walk to. The entire place is very dirty and I'm still thinking we'll maybe the chef is good. Optimistic thinking. We get our 3 dinner orange chicken. The broccoli tasted rancid and I love steamed broccoli. The orange chicken and rice at best tasted bland but actually pretty disgusting. Then we fund out it was a "miscommunication" that they don't actually serve alcohol. All they have are cans of soda and water with no ice in it. He just knew what a Mai tai was and that is cost $10. The bill was $91.23 for 3 people. Went to pay and hit $0 for the tip after watching them try to figure out how to take the payment for 5 minutes. The waitress proceeded to argue with me about putting $0 for a tip. I explained the food was the worst chinese I'd ever had. Obviously not going back and not...

Is the food good? Yes but the customer service is awful and delivery is a joke. I placed my order for delivery at 615 pm or wasn't until I called at 745 that they tons me my god had nor yet left the restraunt. At that point I decided to come pick it up bc I was upset about minutes for food and was no longer trusting them to deliver. When I got to the restraunt I asked the woman if I could check the food to see if it's warm( because i ordered at 6 15) and she informed me that she made it 5 minutes ago. So I explained very nicely ( because I have worked in a busy restraunt before) why I was upset, no one had explained that it would be over an hour wait because they were SO busy. She rambled and rambled and I gave up trying to explain to her why it wasn't okay to make a customer wait almost 2 hours for food, paid for my good and told her I would not be coming back to her restraunt. Oh by the way when I went to go get my good the restraunt was completely empty. And I was given zero...

I ordered food here 1 hour before they closed. Normally they ask for my card info but this time they didn’t, what I didn’t realize was it was because no one was ever going to deliver my order. I’ve ordered here many times and this is the only time that they have not delivered my order. It’s rather suspicious that they didn’t ask for the info they normally do with the same order that never got delivered. Also I called 4 times since placing my order and have not received a response (the voicemail box is full too so I can’t leave a message).I understand that at this point the establishment is closed, but if they never planned to fulfill my order then they shouldn’t have taken it. So unprofessional and embarassing. If this is how they treat all customers, I recommend not going to this establishment and letting it shut down like it should have 10 years ago. Respectfully, a...