The UPS Store — Local services in Plymouth

Wow!! Just wow!! I hadn't been to this store in years because, the last time I went, there was a nasty old man behind the counter that would grunt at you and basically tell you to get lost. Too stressful to say the least. Well I found myself battling a situation where I was being robbed and needed to get documents for court to put the thieves behind bars. I had nowhere to go to get my printing done and my office printer was down. I was desperate so I bit the bullet and went on in. I was greeted with smiles and genuine concern for my dire situation. The two sisters now running it are beyond amazing!!!! I cannot believe how well I was treated this time! I felt like the most important person in the world! What great people! A true gem of a family run business. Forget the USPS and forget fixing my office printer! I'm going to UPS from here on out! Now I need to get a nice account set...

The staff here is exceptional. Friendly, helpful and courteous. My only issue, as others have mentioned, is that this store is randomly closed when hours posted online claim they are open. I drove 30 minutes to ship some last minute Christmas items on Thursday 12/17, only to find the place dark 35 minutes before the posted 6 pm close time. It had snowed that day, and the streets were a mess, but in New Hampshire that shouldn’t be an issue. This has been my experience on more than one occasion. I have read the responses to some of the reviews here, small staff, etc., but there’s a lot to be said for consistency. That is what keeps me from posting a perfect review. If you’re going to use this UPS store, call...

I have sent packages to the same address 3x a year to the address on the package I brought in this morning.... and this morning they were unable to send the package. They looked under our telephone numbers and also said they couldn't guarantee that the package would be delivered to this address that should be in their system. on another issue... And they seem to choose their own store hours - however posted on the door or on line - it's like 'where's waldo' are they open or not...just like another reviewer stated..'when are they open?' Not a happy camper today with UPS. Will go back when the owner is there to resolve this issue...and I'm sure someone will find the address in my...