Carl’s Jr. — Restaurant in Pomona

It never fails every time I try to order what I want this branch is out of something I want to order! Unfortunately this the only Carl's jr near me. Last time they were out of sourdough buns so I had to settle for a regular bun, then tonight I wanted to upgrade my sourdough star combo with crisscut fries, but they were out of! Then I asked for no 1000 island, but keep the mayo! When I went home and ate the burger it was dry!!!! While at the store I noticed that the guy only put 2 napkins in the bag, so I said can I please get some extra napkins he handed me 2 more and stated he couldn't give me any more! I just spent over $13 and cannot even get extra napkins! Avoid this place and goe across the street to jack in the box it's...

This location does not answer phone calls and lies about product availability to certain customers I feel this location should be audited very unprofessional management how isn’t there going to no milkshakes available this is a popular item and if refrigerator/freezer was broken it should have been fixed immediately or when I was present I should have seen a technician repairing if this treatment continues I will investigate also they are putting little Oreo in shakes then I get overcharged for simply requesting less ice cream more Oreo I would like to be accommodated for product and taste plus the waste of gas and time while they still not answering their phones after reporting...

There is a cashier named Ana that is very rude every time I have visited, I have lived in the area for years and occasionally go there and recently every time I've had an encounter with this cashier as soon as I pull up it's always an attitude never a friendly greeting and when I get to the window she's still very rude and unprofessional , I visited the store at 5:30 in the morning and ended up leaving in a very bad mood, to top it off she took extremely long while she was in the background laughing and just threw my order in the bag with napkins, she either needs to be re-trained or fired because she displays HORRIBLE...