Jamba — Restaurant in Pomona

I always order the Caribbean Passion here. Last time I got it (last week), it was amazing and spot on flavor wise. It usually gives you a hard time when blending for whatever reason so the young lady had to blend it a few times. I went today to use a coupon that I had and the smoothie just wasn’t good and it didn’t taste like usual. It tastes almost like nothing. It’s supposed to be tangy and it isn’t. I don’t know what’s wrong. It also was a little chunky and not blended very well. I was really disappointed. Aside from that, there were 2 workers and the girl who took my order started my smoothie. Someone else came in and she took they’re order. The other employee finished up his order and decided to move onto a mobile order instead of finishing mine which was sitting in the blender for a few minutes. I was standing and waiting, the girl finished taking the other persons order and then realized that my smoothie was still in the blender. The place was empty. I was truly disappointed at the wait and quality of my smoothie. I don’t know if I...

Amanda at Jamba Juice deserves major recognition! Every time I stop by, she’s often running the store by herself and still manages to keep everything running smoothly. She greets every customer with genuine friendliness, stays calm even when it gets busy, and always goes above and beyond to make sure orders are correct.

What really stood out to me was her attention to detail — she remembered my allergies and double-checked my order without me even having to remind her. That level of care makes me feel confident and valued as a customer. On top of that, she works quickly without sacrificing quality, and you can tell she takes pride in her work.

It’s rare to see someone handle so many responsibilities with such professionalism and a positive attitude. Amanda truly makes the Jamba Juice experience better, and she absolutely deserves recognition for her hard work...

I will have to agree with many of the "not-so-good" reviews on here about this Jamba location. On 08/06/2024, I met the "district manager", Min and I was not very impressed either. He made me wait at least 5 minutes before acknowledging my presence standing in front of the register. Many of the staff there don't even acknowledge you when you walk in. My Go-to location is the La Verne Jamba' it's a couple minutes further than this location but they are much nicer and happier staff. They ran out of Whey Protein (until next week), so I started coming here again.

Today, 08/07/2024, I had the pleasure to be welcomed and served by ITZEL. She's GREAT. Great service, great hospitality, great preparation of food and great listening skills. She restored my interest in going back there again.

Thank YOU Itzel and Thanks Jamba for having Itzel there. She's an...