Brides!!!! If you are planning an event do not do it here. They lie. They will not give you the space for the day although they tell you they will. They will host events right before your WEDDING for profit. Although you intentionally asked if that’s what they would do and the events coordinator at the time said no. I realize they market every space and if your wedding is on terrace best believe they will hold event right on the deck a few hours before. They told me I would have the entire day with the space and they ended up holding an event that same day I didn’t get notice of this until the night before my wedding day. Multiple times I have spoken to them about this too and now they say they would never make such promises. On top of that my bridesmaids and myself were trapped in their bridal suite because their door could not open. Hopefully they fixed it. Only one door worked. Don’t get the bridal suite! People will randomly come in thinking it’s a restroom which is why we locked the door in the first place then ended up stuck.
Additionally they got my food order wrong for my 90+ guest although we did a food tasting months in advance. And they had no clue about it until I said something, imagine on my honey moon having to correct this. At least the day of the wedding the main entree should be correct no? And the solution is to give 400$ LOL
Then during my ceremony the background speakers are playing Katy Perry when it was a silent unplugged ceremony. And they say my Dj who was on cue and coordinator who was working officiant was suppose to tell them when to stop playing music although they knew of my ceremony time and is aware that I have a Dj that has his own speakers which they requested! For outside and inside. Pure comedy with this place.
I gave them drink toppers to use during my cocktail hour and they did not use them. One person had to go get them as they had them somewhere under the bar. Although discussed to be used in cocktail hour in advance via email and through conversation.
All in all, A lot of things were just mishandled for the money we paid.
However, we enjoyed the night because of our guests and the alcohol/dj which we paid for. That was about it.
The servers were so quick with getting their plates back too, i heard from a lot of my guests that they would get up and dance come back and see their food is gone or cake gone.
There was one server an older woman brunette was so sweet that day and a black guy with locs my husband really appreciated. Everyone else had an attitude with me imagine the bride.
I say this to say with all the money you spend you could go somewhere else more private and...
Read moreI have to tell you how disappointed I was with Gallupi’s. It started off well, with two servers taking all four tables (4 and 6 per table) of orders at the same time. Creamers for coffee, four creamers for a table of six people? Wow. Getting more was a chore and basically was futile. We were joking about it. Refills of coffee were easy unless you were one of the two people who had decaf. We never had servers come by to ask if we needed anything and the place was empty. Lots of servers hanging around not doing anything.
The food came. In reverse order (last people to order served first) which was odd but not a problem but the timing for the food was absurd. Ten minutes between one table and the next. We had six people at our table, four got food eventually, me and another lady not at all. The manager came over, I complained and said if my food wasn’t ready to just cancel it. It came anyway (12 minutes later, it was a waffle, so she didn’t cancel it because it doesn’t take 12 minutes to make one). Every single person at our table was missing food from their order 0 out of 6 got their complete order. I never got my order of bacon. The lady next to me eventually got her missing bacon but not her hashbrowns. They guy across from me didn’t get his egg on his toast. The manager never came back to check on us, and that is inexcusable and unforgivable. When you have that many people complaining, you come back. She never even apologized. That’s not a manager
And my waffle? One side was undercooked and mushy, and the bottom was burnt. It was awful. Never going back. Nobody should go here. They do not care.
Nice views don't make up for this level of horrific management. I was so upset I handed my friend the money for my meal and walked out the door because I was going to make a scene otherwise.
(I need to add this. The servers read our orders back to us, so the fault wasn't with the order taking itself. Either they were entered wrong or the...
Read moreI was so excited about visiting this place based on the Facebook marketing! I drove from another county anticipating a great experience. It was not.
I reserved my reservation for $50, arrived on time and was seated by the hostess. Water was poured at that time by my waiter who never surfaced again for about 45 minutes. Then again, when I had to flag him down for my bill. Thank goodness I could serve myself; however, the experience continued to slide downhill. I couldn’t wait to enjoy the prime rib, brisket and the seafood bar. The roasted potatoes and green beans with almond slices were to enhance my meal…or so I thought.
I was on time for my 11:30 brunch and yet none of the food was hot. By this time, I’d already determined that this excursion was going to be a mediocre Mother’s Day gift to myself.
The meal was leas than appetizing because none of it was hot so I figured just salvage the experience by returning to the seafood bar for peel and eat shrimp, crab legs, and oysters—food that isn’t to be served hot.
So… I left my partially unfinished plate on the table as I went to obtain more food that would hopefully better suit my satisfaction. I figured my plate would be safe there since I hadn’t seen any sign of life visiting me for almost an hour. I was wrong. When I returned, my plate was gone.
At this point, all I want is a glass of wine with what I brought back to the table to numb this entire experience. But since I still haven’t found who my waiter is and where he is, I just lifted my finger at the first person that seemed to work there and gave me eye contact.
That’s how I got my glass of wine, which actually came in a tumbler glass like my water did.
All this for a mandatory 22% gratuity. When I managed to flag someone else down for my tab, I actually was visited by my waiter.
This was a Mother’s Day that I will try not to remember if it wasn’t for the...
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