Subway — Restaurant in Pooler

Very rude employee named Jeremy who claimed to be the shift leader. While my husband was the only one in the store he was ignored and left waiting. When he finally got his attention my husband begin to give the first half of our order. When my husband put his phone back up to his ear to ask what else we need, Jeremy became hostile and rude. He informed my husband that he would not help him as long as he was on the phone. He then called my husband rude and disrespectful. Now in saying that I could see how being on the phone could make taking and order/giving an order difficult. But not it this case were he was not just chit-chatting but simply repeating an order that I was giving him. After being treated like that my husband said no thank you, you can keep you sandwich and walked out. Me being a protective person over my husband I call the store. I asked for the store manager he told me that he was the only one there. So I then let him now that I did not appreciate the way my husband was treated. He then got rude with me! End result I let him know that he would be getting reported and I wished him a good day.

I know as a manager myself I would be applaud to know that one of my employee spoke to a customer the way Jeremy did. I hope this only helps direct Jeremy in the...

I cannot believe the lack of communication at this establishment. Theres a worker who literally just stares at you until you speak then he wont answer the questions your asking him. Not sure if this line of work is cut out for him if he refuses to speak to the customers. The veggies are always just sloppy and soggy. Lettuce always brownish. The tomatoes werent any good. They only have two workers and they are so slow making lines build up. Drink machines always out of order or no ice. Tea is always old with the lid off so dust falls right in..This happens almost eveytime i go here. Unless someone with sense is working..... But i do not appreciate someone who is just zoned out of their mind they refuse to speak or pay attention to what im saying .. its rude and unprofessional. Not he is one. At one time this subway wasnt so bad but it definitely fell off..... Wont be coming back...

My family and I have been customers of this location for over 8 years. Today we visited for dinner and the staff did not appear to be well trained. Our subs were not made correctly. We ordered two six inch Turkey subs and a steak sub. The young lady only put 3 pieces of Turkey on each Turkey sub and when asked about it she couldn’t tell me what the correct number of slices was but myself knowing it is 6 it still wasn’t corrected. Then the steak sub. The young lady put the steak directly on the bread without warning it. We also ordered 6 cookies. The young man ringing us up had a hard time getting them into the box and crushed the cookies. I personally do not hold the young man and 2 young ladies who helped us I blame the...