First time at this establishment and was extremely excited to try the French press coffee as per a friends reccomendation.
Unfortunately my first time experience here is ruined after receiving rude and unpleasant service. As a first time goer to any establishment I love to ask questions about the specials and local favourites. The cashier who helped me seemed to be extremely rude and irritated. It was a shocking experience to say the least and I think the poor service may be motivated by racism.
All the customers in line received friendly service with “how are yours” and any questioned about the food or drinks quickly and nicely answered. I asked a question about what soups were available and received a roll of the eyes and muttering of “its over there”. As I continued to ask could you tell me a little more as it was my first time - thinking any staff who is greeted with a first time visitor would be more than happy to explain the selection - received don’t you know what “vegan split pea soup is? It’s green. And the chicken dumpling soup is chicken”. Great thank you for that exceptional service. She preceded to “accidentally” rip my number/ receipt in half.
It’s very unfortunate some people are so miserable that 2 minutes of their day used to help someone else is too much to ask - even when...
Read moreIf you are in need of a caterer for an event, I HIGHLY recommend Kate's Downtown.
I'm a COVID bride and I replanned my wedding just two weeks before the big day. I reached out to Kate and she happened to have our date available. We didn't do any tastings, just went based off of all the great reviews. My husband and I were NOT disappointed.
Where do I start? Kate was very responsive, kind, and professional. We decided on herb chicken, beef bourguignon, mashed potatoes, seasonal veggies, mac n cheese, a caesar salad, and peanut butter brownies. Every single thing was AMAZING. Our family even fought over leftovers at the end.
They came to deliver our food on time and were extremely professional and didn't forget anything. I felt awful because our small group was supposed to be outside when they arrived, but it was pouring rain and we couldn't be outside. They were so understanding while we stayed out of the way.
The price point was also extremely reasonable, especially for the quality and amount of food we got.
Thank you Kate and the Kate's Downtown chefs and staff for making our intimate wedding a great...
Read moreKate's Downtown is a true gem in Port Huron's downtown area. From the moment I walked in, I received a warm welcome from the friendly staff. The cozy and inviting atmosphere, coupled with the vintage charm, sets the perfect stage for a delightful dining experience.
The menu at Kate's Downtown is impressive, offering a range of options. Each dish I tried was bursting with flavor and made with fresh ingredients.
The service is impeccable. The staff goes above and beyond to make sure guests feel valued and well taken care of. They are attentive, knowledgeable, and always ready with recommendations.
If you find yourself in Port Huron's downtown area, make sure to stop by Kate's Downtown. You'll be greeted with a warm smile, treated to delicious food, and leave with a heart full of joy and satisfaction. It's a place that embodies friendly hospitality, creativity, and...
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