Burger King — Restaurant in Port Saint Joe

Showed up 2pm . One drive through had a cone blocking entry, the other the screen said disconnected. Went inside. There was an Amazon driver in front of us. It was close to 10 min before even acknowledging there were customers waiting to place an order. Finally ordered food after 15 min standing there. The drink machine was 100% out of C02 so no carbonation. This was not communicated and they continued to serve drinks to people after us knowing the drinks tasted awful. At the 30 min mark I still did not have my food and two workers were on their cell phones. Food finally came and half the order missing. When I sternly said I have been here 30 min and now half of food was missing I was met with immediate attitude as if I did something wrong. The one girl with hair in a bun started dropping F bombs all over the place as my two children stood there listening to her. I ordered three 8 pc nuggets and a chicken sandwhich and was missing the sandwhich and 1 8 pc nuggets. They said I ordered it wrong, but of course couldn’t show them reicept because the lady couldn’t figure out how to change the paper because it was out. A party of 12 showed up right as I was waiting on my nuggets to finally be cooked and the orders were taking for this large group with no mention of the drink machine not having carbonation.

This was the worst experience I have ever had at a fast food location and the mere fact I felt like my presence was keeping the workers from playing on their phones etc was mind boggling. Half of my order was missing but I started getting cussed at after waiting 30 min for food.

Reading the other reviews for this location how the owners have not intervened...

Most rude, disrespectful employees I've encountered throughout my extensive travels. Stopped ONLY because my kids were hungry. The girl in front of us was yelling at the customer ahead of her to move and get out of her way because she had to be at work and needed to order RIGHT NOW. Ignorance at it's finest 😒 He was trying to tell her that he hadn't even finished ordering so she asked what he's waiting on 🙄 WE told her he's waiting on the girl taking the orders (Jalyaiah) and she was STILL standing there arguing with the man about what HE ORDERED, telling him that's NOT what he said 🤔 She hollers at the other workers in the back to COME FIX THIS! So, then THE OTHER EMPLOYEES start in on the man as well about how he's messed up THEIR DAY and needs to move. He was honestly so much more composed than I would have been because my BP was up WATCHING this unfold. He told her it was okay the order was messed up, he wasn't in a hurry but she said she WAS and he needs to hurry up because SHE'S getting off soon 😐 No manager intervention between this ridiculous interaction 🤤; not so sure she wasn't the one who told the man to get out of the way the second time 😑 I can't even give a bad enough review for this BS. Wish I got a pic of all the ignorant...

This location is never busy I've only ever seen maybe two cars at the most in line at the same time for drive thru and I don't believe the lobby is open. The day shift I've experienced before we're friendly timely and accurate however the two people working the night shift not so much. The young man and I believe grill person was friendly enough but my order was incorrect 3 times and the young lady was very unprofessional and very rude and when I went back for the missing items I had ordered and paid for I was informed with an irritated voice and look that I'd just have to pull up and wait because they didn't have the items cooked. So I guess it doesn't matter there what you order because if they don't have it cooked they just give you what they have and send you on your way. I'm sorry I'm asking you to do your job and I'm sorry I want the food items I ordered and PAID for. NOT! This is the worst place I think I've ever had the misfortune of spending my money at or requesting service from. That night shift should really get someone who at least tolerates being at work and making an effort to serve their customers versus that youg lady they have now who doesn't want to be there or...