if I could give a LOT more stars, I would proudly with no hesitation! long story short my husband took our daughter to the ER (negative on RSV n Covid) but deep nasty cough that no parent wants to hear. Doctor recommended a good bowl of chicken noodle and my mind went straight to Panera bread(is a huge favorite of mine especially when I was pregnant with our daughter). There is less than 10 minutes before closing and they hadn't even been given medicine or discharged. I called ahead and explained what was going on if they had any chicken noodle available if they'd mind waiting a while longer past closing. No hesitation and arms wide open gave me instructions in what to have my ride do as I was home with our other child. HUGE THANK YOU not only for the delicious classic but for the best customer service in going past expectations in your job title as...
Read moreI honestly adore this place. I work nearby and come often to buy bagels for my workplace. One of the employees remembered my bosses favorite bagel and reminded me. I really appreciate the little touches like this. Also, having worked in the food industry, I am extremely impressed with the QUALITY of food and presentation this location offers. I am very critical, especially when paying a pretty penny for a sandwich or bowl of oatmeal. However, it is worth every penny here. I've never been let down. Always hot and fresh, crisp lettuce, red tomatoes etc, even with rapid pick-up. I will say though that there are often employees lounging in the lobby and talking loudly with other coworkers. Just now an employee is sitting sideways in a leather chair browsing on his phone . He's probably on break and I understand that, I'm just saying it looks a...
Read moreI used to have great experiences here but my last 2 visits sucked. My most recent visit, they put the wrong lettuce on my mediterranean veggie sandwich which honestly ruins it, and I ordered a whole but received a half. I also got a frozen caramel coffee and they didnt put any caramel on it. I used doordash so I couldnt get anything fixed. My order before that I ordered curbside since my baby was asleep in the car so I didnt want to go inside or use the drive thru since its loud. My order said it was ready 10 minutes later than the app said it would be then I waited 15 more minutes after checking in waiting for curbside. Noone came so I woke up my baby and went inside to see my meal waiting in the pick up area with my drink melted. It charged a fee for curbside so pretty upset, they werent busy either. I guess Ill stop going to...
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