Burger King — Restaurant in Portland

WORST EXPERIENCE AT BURGER KING EVER!!! The lobby was closed due to understaffed which I understand so I had to order a fairly large order in the drive-thru. I normally would have went inside to place the order since it was a larger order. They were extremely rude to me and angry I'm assuming because the order size as I was very curious and respectful but they continued to be rude. The order was 4 large combos 5 burgers not combo a jalapeños popper and a shake. They didn't give me 3 of the burgers. I asked if it was everything qt the window and they told me yes to please move to a spot if I needed to check. I pulled around checked my order, when I noticed 3 burgers were missing I went and knocked and they just pointed to the drive thru which was back up down the road. So I knocked again an employee let me in and he was then yelled at by a lady for letting me in I'm assuming the manager. She then wanted to argue with me that she gave me everything yet the employee who opened the door was able to go grab my already made burgers off the warming station these were special burgers with no tomato yet the lady still wanted to argue with me that she had already given me mine. The guy was then yelled at...

I have used this location in the past and it has been subpar. Tonight we were out and really hungry, so decided to pop in. After dropping $30 on two medium sized meals (ridiculous price for fast food) the fries were cold and hard. I pulled up to the door and it was locked, so I drove back through the drive through and waited in line. When I made it to the window we waited some more, and some more. Finally, when the same girl opened the window and attempted to foist someone else’s food on me, I replied, hello again, and asked for new fries. Before I could say anything more she barked at me about backing up into the drive through is against corporate policy and I need to drive around to the front door. She slammed the window shut before I could explain I waited in line. We drove around to the front again, and waited at the front door for minutes. Finally the girl came out with three different bags for others waiting for food. She exclaimed, “Here!” At my wife that I could hear through the windshield of the car and told us again that backing through the line is against policy. Being rude and serving cold food should also be considered as against policy in the future. At...

I came into the restaurant with my family. My husband and I ordered 2 meals and my 2 daughters ordered kids meals. The order took a long time to completely order. One of my daughters wanted applesauce as her side in her kids meal. When it came time for us to open it up and have her eat it when I opened it up it hold mold growing inside of the applesauce. A big green spot that was in there. I brought it to the attention to the workers there. When I came up to the counter it took them forever to even notice that I was at the counter. When I finally got their attention I showed them the applesauce they tried to give to my daughter and all they did was take it, they stated that they were going to take a picture of it and show one of the managers and then they gave me a replacement applesauce. By that time I was already mad and grossed out and didn't want to chance my 4 year old getting sick from old applesauce. They didn't take my name or number for the manager to call me back about my experience. They didn't offer an apology for what had happened at all. Extreme health violation. I will not be coming back to this burger...