Good coffee, nice design, rude service, nasty bathroom.
So I come to get a coffee late-afternoon barista may have 2 people sitting upstairs with their laptop, no one on the main floor so very slow.
I quickly ordered my coffee and asked if I could use the bathroom. After less than a minute I come out and the grumpy barista ( who is not busy at all if anything w zero common sense ) is waiting for me to cash out instead of getting started with the coffee.
For a $6 ( $7 w tip ) cup of coffee you may expect a decent bathroom to wash your hands. I was afraid a ball of hair would come out in my coffee after using that bathroom.
I had the impression that perhaps homeless people order coffee, use the bathroom to clean themselves and then leave without paying or taking their coffee...either that or this barista is just plain clueless on how to read costumers.
However I wouldn’t not mind any of the above if the bathroom was in a state according the beauty of the cafe ( great design, lovely and spacious and...
Read moreCase Study represents one of the more consistent coffee roasters in the Greater Portland area. The Alberta location is ideally located among one of the more trendy parts of the city. One can easily spend an entire morning or afternoon in this neighborhood.
All of their offerings are on point with some of my favorites being their cold brew, espresso, and matcha. They offer an array of milk alternatives, including almond, soy, and oat. Case Study also pulls shots that are consistent and properly calibrated, resulting in a tasty and visually appealing crema. There’s also a decent selection of pastries and non-coffee drinks available.
The customer service at this location is always very good and they can be quite helpful if you walk in undecided. Since they’re located right off the sidewalk, you can relax and enjoy your brew while people watching or enjoying a great read. There are also multiple electrical outlets (particularly upstairs) so feel free to bring your...
Read moreThe wifi upstairs is non-existent. Don't even try to come here thinking you are going to get any work done. It's a nice space for a coffee break but don't expect wifi.
Suggestions: Put the wifi router on the ceiling or on the wall behind the speakers. These devices use radio waves to send data to computers. They rely on line of site to be clear. You shouldn't for instance put the router underneath a marble or stone countertop 20 ft from the work space. Invest in a router with dual band 5ghz and 2.4ghz this gives the customer options if one wavelength isn't working. Allow the user to connect to both. Password protect the router, for security sure but mostly so that people not inside your business dont use the signal to eat...
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