Jade Teahouse — Restaurant in Portland

Wow. I have never been so touched by the service we received from Danny who works here. We came when it was a dinner rush and it was clear there was a high demand all at once for the staff. My partner and I were out for a date night and I was introducing him to Jade Teahouse as he had never been before and it was a favorite of mine. We ordered 2 entrees and after we sat down Danny came and told us that there was only enough ingredients to make half of one of our entrees so he comped the dish, said they would still make what they could with the ingredients they had left and then asked if we wanted anything in addition. I asked for a side of rice noodles with chili oil and he comped that too which I was shocked by. When he brought the noodles out, he also said that there in fact was enough ingredients to make the entire original entree but still refused to let us pay for it. He also warned us that the chili oil was insanely spicy and that the noodles might be too much heat to eat. Boy was he right, we couldn’t even finish one bite of them, but he came to check and when we saw how they were affecting us he took them away and said I’ll make you something better. He brought us an entire new dish that was phenomenal. Since he wouldn’t allow us to pay, we tried to tip him the amount but he refused to let us tip so we left it in the tip jar in hopes that it makes it to his paycheck somehow! We will 10000% be back and make sure to recommend as much as we can so that Danny gets the appreciation...

It wasn't very busy when I visited, but the staff seemed a bit overwhelmed. You might think they were a new business, or had just had a lot of staff turnover.

The grilled pork vermicelli salad was kind of light on the pork. There were two small chunks of pork on skewers. One of the skewers was overcooked, and the meat wouldn't come off easily. It was difficult and messy to get it off the skewers and into the rest of the salad. However the imperial rolls were perfectly executed and awesome.

The outdoor dining area looks nice on the surface, but has some serious flaws. Mainly, you bus your own tables and the staff doesn't appear to do any kind of clean up after people leave. Although many tables were open it wasn't easy to find a clean one. I was at the first clean space I could find for a few minutes 'til I realized my chair was at a funny angle because there was a huge bush in the space. I couldn't really sit there properly. I moved tables, and found the new table had legs on two different heights of floor, making it wobble at the slightest touch. Whoever laid out their outdoor dining area should have put a bit more thought into it.

I'd give this place 3.5 stars. I'll round down to 3 because it was a little expensive for what you get. I'd come back for the imperial rolls, but probably wouldn't order the grilled pork again. I might want to avoid the seating problems by...

So my particular meal was highly mediocre, but i wont fault this place because i sampled other food that was fantastic.

Basically... dont get the pork and crab udon noodle soup. The local we ate with was raving about it and I cant for the life of me understand why. the flavor wasnt good, the noodles there chopped up into tiny pieces like what you do with a 2 year olds food, and it was just plain disappointing all around. i didnt like the fatty pork floating in it either. meh!

But i will say that the Halibut plate was DELICIOUS. wow, the flavor of sauce all mixed in with rice and the other super fresh veggies and outstanding fish. highy saddened it wasnt my meal!

My friend also got the papaya salad (first time ive had) and it was fresh and flavorful. highly recommend both.

This is a local spot to Sellwood residents that is moderately priced and fairly quick. one thing the was quite unprofessional and a major slip up was that all of our party was servered their food...and then i sat there for probably 20 minutes without me. everyone was finished eating by the time I got mine --- and I didnt even like it! no real apology made by the staff either 0__0 Had I not been nibbling on my friends meal the whole time it would have been...