Starbucks — Restaurant in Portland

Alright, so it was 2:38pm on 1/22/23. I walked up to the walk-up window to grab our daily coffee for my coworkers and there was a sign on the window that said, "no walk up, drive thru only." I asked if they could just help me really quick since there was no one else around me, I'm polite thru all of this cause that gets me farther. She said she can only help me at the window on the other side 10 feet away, cause they're short staffed. I guess they have more staff in that area of the tiny little coffee shop. I went to walk around to the other window to just give into her silly request, and she said, "No, back of the line of cars." She wanted me to stand, in the cars, where 23 of the 25 cars had drivers on their phones. Didn't feel like getting pinched between 2 cars since Karen hadnt had her coffee yet. The line also stretched out to the intersection of 102nd and Stark, that didn't seem smart. She might as well had told me to kill myself. I manage a business, I would've seen that it was not safe and just taken care of them really quick since there was no one else around me. Used it as an opportunity to make a life long customer. After I confirmed that she was asking me to stand in the street she said, "Yeah, not so safe." and shut the window that she said couldnt be used cause they didnt have the window opening person for that side. Instead I walked back empty handed, cold, and annoyed. Every day we get stuff there. There is tons of land around that area for a Dutch Brothers, keep it local. They would do soooooo good right there also. Us alone were good for $600 a week. That's just that location. Atleast their employees are friendly and eager to help. I usually wouldn't do a review like this cause I avoid negativity in my life, but I just couldn't let this go. Starbucks got so big they're like the 711 of coffee. Just turn and burn these consumers and bounce onto the next, verySad. Support local coffee...

I have been coming to this store since I got in town (Nov 17th) with no issues. Yesterday I went to buy 2 drinks and a cheese danish. My drink was just not what I wanted and the cheese danish was hard and crusty. I did not have time to take it back yesterday so I saved it and took it back today. I just wanted to order something different anf pay the difference. I went to the walk up window and there was a guy with no name badge, scruffy hair and full beard. He treated me like a thief. He told me that I was very confusing and most people don't wait until the next day to bring it back. I explained to him that by time I got back from Sandy Oregon it was to late to drink coffee so I waited. The whole time he is giving me dirty looks so I just asked him if someone else could help me because I don't like his vibe and the attitude he was giving me. After asking him to please get someone else to help me over 8 times he finally walked away without a word. One minute later a lady walks up and helps me wither no problem. She never addressed the issue with how I was treated. She only said there is no problem with me bringing the drink back. I buy 2 drinks and 2 bakery items EVERYDAY and should NEVER be treated in such a day. I feel very disrespected and am very disappointed. I will NOT be back to this Starbucks all because of that...

I have coming to this location for years. Today I walk up and place my order for 2 drinks. I have a giftcard for 10$ and my total comes to $10.70, so I give the cashier at the walk up window a dollar to cover the rest. I wait for her to finish ringing me up and hand me change. She just stares at me. I ask if I can have my 30 cents. She literally says to me " well the machine didn't say you needed your change." I say, "well I guess you can keep the 30 cents, but other customers who hand you cash are going to likely want their change back." We wait 20 minutes for only one of our drinks to be made, which is covered in drippy sloshed drink down the sides. We wait a few minutes more. Another employee sees us waiting and asks about our order so I tell her about the missing 2nd drink. She tells me her co-worker did not tell her we were missing part of our order & quickly gets our 2nd drink made. The original cashier is hiding in the store no longer taking orders, as shes also missed other orders after ours. Today was not a strong day for the 1st girl& I appreciate the help of the 2nd girl. I usually get decent service here but if this keeps up, I...