I can’t rate the food because the store closed an hour and a half early. The only way to find that out was the handwritten paper taped to the door that said “Closed @ 9:30” with no reason given.

No one acknowledged us when we pulled up to the speaker box. After sitting there for several minutes, we pulled up to window where our existence was ignored by a young woman counting money. There were no hours posted on the window, so we pulled up to the front where the hours are clearly marked, and the store is supposed to be open until 11:00PM. Finally we saw the aforementioned sign indicating the early closure. There we were yet again ignored by the 4 people standing around inside. They didn’t even bother to point at the sign.

I called the restaurant and the phone rang until it was transferred to a fax machine. I called again and a woman answered with “sorry, we’re closed right now.” With no other information. I mentioned that I thought the restaurant was open until 11:00, and her response was only “we had to close early.” I asked why, and I was told to “have a good night”, and hung up on.

I’ve wanted to try this restaurant for over two years. I don’t live close and I drove out of my way to come during normal business hours, and I can’t even say I was turn away, I was just plain ignored. The people inside who chose to close the store early for apparently no reason at all didn’t even have the decency to tell me they had closed early, apologize for the inconvenience or give a reason. If you ran out of a necessary product, had a staffing issue or equipment breakdown, wouldn’t you be forthcoming with that?

I’ll conclude by saying that one time I got a fingernail in my burrito at Chipotle. That was still a better experience than this. At least they had the decency to apologize.