Taco Bell — Restaurant in Portsmouth

I went there today with my husband just trying to get some food after a long day of work, I work 16 hours in military, well as I sit down to eat 6 children come running in between the ages of 5-9 the littlest ones had no shoes, look malnourished, one of them kept taking off his pants exposing himself and running in the parking lot infront of cars his sister kept trying to stop him she looked about 9, well I got up and tried to tell someone after I heard his mom (one of the workers) tell one of the kids to go get his brother, I talked to her and tried to explain that that was inappropriate behavior, she went outside to yell at what I assume was her husband who was in the car smoking weed “he put the kids in the car “ but wasn’t really taking care of them he would yell “ come here” and not get out to go get them, this was at nearly 8pm 5 year olds should be in bed!, I called to let the manager know and she answered the phone saying she was the manager and then proceeded to cuss me out, so I ended up having to call the cops after she threatened me, I went there to eat my food in peace and got hit with a case of child neglect by the own manager how shameful!, I was disturbed, heartbroken and worried for those poor kids, I don’t know how people have so many kids and then treat them like that, no shoes, no diapers, no underwear, past their bed time, nobody looking after them, I’m...

Update: on Saturday July 26th around 840 they couldn't take my order, straight up refused, because drive through has to be closed for shift change and it would be 30 minutes before they would take another order. It seems this place gets more and more portsmouth like by the day. Terrible look for the brand and Portsmouth as a whole. Like how do you mess up one of the easiest jobs available so bad you cant even do it? Only in Portsmouth by Portsmouth for Portsmouth. Rarley are they open on time. Normally opening late. The food is barley recognizable taste wise to any other taco bell. It's like they don't make the sauces in advance so they just don't put them on at all. Anything "Supreme" ends up being a wet tortilla with little meat. And they forget things in the order regularly. I used to be excited to have my favorite fast food so close but now...

I had one of the worst experiences at this Taco Bell. The staff was incredibly rude, disrespectful, and completely unprofessional from the moment I walked in. Instead of treating customers with basic courtesy, they acted like we were an inconvenience.

On top of that, their behavior felt unethical — ignoring orders, making snide remarks, and showing zero accountability when mistakes were pointed out. Rather than apologizing or correcting the issue, they doubled down with attitude.

This isn’t just about bad food or slow service — this was a complete lack of respect for paying customers. I’ll never come back to this location, and I’ll be warning friends and family to avoid it too.

Taco Bell corporate really needs to take a hard look at how this location...