The Local Cone — Restaurant in Post Falls

I've never been treated with such rudeness and disrespect from a business. My daughter and I were looking forward to a lunch/icecream date and chose this local company to support and try out. After both of us having a hard week of being sick it was the highlight of her week. She chose the soft serve icecream with toppings. I've never done a self-serve soft serve icecream before. I had trouble with the icecream coming out, and it appeared, to me, to be two options for how to serve, one for a cone and one without. I pushed a button thinking that was what I needed to do. It didn't seem to help so I pushed it again. I then hear the girl yelling towards me, "Don't push buttons." I smiled, laughed at myself and replied, "I think there needs to be a sign here." To which this girl responds to me, "No there doesn't. It's common sense that you dont push buttons. I've never had anyone do that before you." I told her, no, it's not about common sense and that we had never done this before. She then replied, "Its common sense. Just, dont push buttons" all in the MOST condescending manner. I was appalled that she would speak to anyone like that. If it weren't for my daughter being so excited for the icecream, I would have set down the cup and walked out. It's unacceptable and just plain gross behavior. I finished my daughter's icecream, ended up getting one for my nephew who showed up a little late, but didnt get one for myself as I was completely disappointed by this interaction. The icecream is good, but because of this girls behavior I will never come back or refer anyone. I heard from someone else this isn't the first time this girl has been rude. Not the darker haired girl, the blonder one. I like to support local but not when they feel entitled to treat people the way she does. I hope this girl learns how to speak to others more kindly. The world is a hard place right now, being kind is the least we can do for each other. It did however, give my daughter a hands on learning opportunity for how to treat others, as my 5 year old even picked up on the rudeness and asked me why someone talks like...

I decided to take my niece and nephew out for a Sunday drive, and (somehow) they came up with the idea to go get ice cream. The Local Cone instantly came to mind, as I’ve heard nothing but good things, so we decided to go there! Not only was the ice cream delicious, but it was surrounded by food trucks (which if I had known that, I would’ve taken them there for lunch too).

The ice cream was delicious, and being the good uncle I am, I let them try the froyo too because who cares about crazed sugar high kids when you can be the favorite uncle and take them back to their parents :)

Lastly, the service was awesome, the owner was super gracious in giving me, what seemed like, a full roll of paper towels to wipe the sugary evidence off of their faces. Not to mention the fact that the owner did a little bit of juggling, and I don’t know for sure if she was just showing off for the kiddos or not, but they were incredibly amused. The kids are excited to go back, and I am too! Definitely worth the drive from Spokane if you’re looking for a fun,...

Not to hate on a local shop, but we ordered a Large milkshake which is nearly $8, and it came in a smaller than expected plastic up.

We ordered a chocolate milkshake, because who can mess up chocolate? When we received our milkshake, after sucking for like one second, the straw was jammed. Got it out, then again the straw was jammed. This happened the whole time so waited until I drove home to use a spoon.

There were what appeared to be chocolate chunks and nuts? Why would this be in a milk shake? And why would it not be advertised?

I hate to say it, but it was the second worst milkshake I’ve ever had in my life. Maybe some of their other products are fine, but messing up a chocolate shake is...