Jack in the Box — Restaurant in Poway

Review for Jack in the Box at Pomerado and Poway Road: Discriminatory Behavior by Romero

I am deeply disappointed by my recent experience at the Jack in the Box located at Pomerado and Poway Road. The manager, Romero, exhibited behavior that I believe was not only unprofessional but also discriminatory against disabled adults.

On multiple occasions, I witnessed Romero putting an unreasonable time limit on disabled customers who had purchased food at this establishment. It was disheartening to see how these individuals, who were simply trying to enjoy a meal, were treated with such disregard and lack of compassion. His demeanor came across as cold and, frankly, quite cruel.

Everyone deserves to be treated with respect and dignity, regardless of their abilities. A fast-food restaurant should be a welcoming environment for all, but Romero’s behavior has created an uncomfortable and unwelcoming atmosphere, particularly for disabled patrons.

I urge Jack in the Box corporate to investigate this matter seriously and ensure that all customers, regardless of their physical or mental abilities, are treated fairly and with kindness. Discrimination should have no place in any establishment, especially one that serves the public.

I hope that appropriate action will be taken to address this issue and that steps will be put in place to prevent such behavior in the...

I usually pick this location, because i know the food is always made fresh to order and the staff is always friendly. I went to this Jack in the box on 4/19/21. And there was a crazy lady in front of me yelling at the workers. She kept putting down the cashier that was trying her best to help her. It was clear the cashier was Hispanic and did have an accent, but her English was clear enough for me to understand. The lady kept on asking if she was speaking a language from outer space . Cuz apparently Noone speaks English here , its nothing but Mexicans . I was honestly offended by her actions as I am of Hispanic decent. The workers kept their cool, I don't know how but they still managed to be calm and collected after having to encounter such a horrible person. Kudos to Angie, the cashier who took the...

When I arrived, the drive thru menu was down. I had to go inside to order. Not a big deal. However, I did have to ask the person taking orders to please use gloves when “you” are handling my sandwich. He assumed and reassured me that the 2 ladies making the food, are wearing gloves, to which I pointed out him specifically about gloves. He noted he had just washed his hands but he was also going back and forth to take orders.

Also, I would not recommend going to this location if you want individual items itemized such as $.60 for cheese on tacos and from a $4.99 breakfast platter to $6.39 or so. There is another location in the area with standard pricing and good deals.

This used to be my preferred location and I am sad to say it...