Tim Hortons — Restaurant in Prairie Township

I call to headquarters to Tell them ,. my bad experience, time and time again.. The only thing they can tell me is. (I'm so sorry ) like A broken record.

I told them time and time again. The bad experience I had. with Tim hortons. D-Day, do anything, no...

So I decided to post it online And Tell the the whole story. So every body we'll know.

Now they reach out by sending me a email.. lol

They would like for me to email them back. 2 Tell them everything .. Lol.

I'm not gonna do that

I have already put everything on the review pg ...

Do you know every time you call Corporation of Tim hortons you will always hear this before u speak to someone. This is a recording line for. Training purpose, So I used to believe that but now I do not... The people at Tim Horton corporation. should have took me serious. When I've been making phone calls to the corporation, It should not have to wait 4 and email. also, 🤫I'm not gonna repeat myself. It looked like everybody At the headquarters got to roll up their sleeves and store. Listening to Everyone who Call the store r call the corporate, Complaining about the way the food taste. The way the drink taste How it was made wrong the way the customer was treated wrong. people come together and say no more. 🤨So hopefully the next person make a phone call add that little recording. Come on, and say this is for training purpose. ......🤔Maybe you might want to Start listening and fix the...

Hello everyone.....

I'm the newly promoted G.M. of this location I just wanted to take the time to let everyone know

As the new G.M. of this location I want to say sorry for all the bad experiences you all have had And I'm asking for another chance with each and every one of you

I have made it a priority to make a change The crew has made a big change We are focused on fast friendly service And yes, I know the fast part is a challenge for my crew, especially in the drive- through but I can actually say we do try our best !! I'm working on getting more crew members

I have also made it a priority to make sure we always have our product available And if we happen to not have what you want, we are always willing or are already making more

I want to see this store grow I want to see the smile on your face when you leave ☺️ I'm here 5 days a week, sometimes more From 4am-2pm If you have a bad experience, please let me know, and I'll make sure we fix it right then and there

Thanks again And I hope too see...

I went the other day through the drive through around 5:30/6am a few days ago, there was a male And female working that morning. While waiting on my food, the male was yelling and seemed to be having a mental breakdown, not very professional and was rude when paying for my food. Today 10/8/23 at around 9am I went back through the drive-through ordered my food and two drinks. They only gave me one of my drinks and when I asked about my other drink they said they never charged me for it, then I asked if I could just get another then and I’d pay for it. The lady at the window stated that I would have to come in or go around again. The manager was rude and stated they don’t do add add-ons at the window. Maybe if they got my order right that would not happen. The food taste nasty and smells like cigarette smoke. I will never be back to this location again! It needs shut down all their employees are rude and should not be working, half of them look like they...