Wontons — Restaurant in Prairieville

The atmosphere is typical of a fast food restaurant that deals mostly in take out.. the service seemed to take a bit longer that it should.. we entered and the door chimed out presence.. nobody came to the counter to greet us.. we found a menu and chose what we wanted.. stood at the counter until noticed... gave our order and waited over a good 20 minutes (felt like an eternity in times of Chinese food quickness). I got the boneless ribs with beef fried rice and the chicken teriyaki. My wife got the lemon chicken with pork fried rice. We got fried wonton and pan fried dumplings as well. Not too excited about any of it... most thing I noticed is the dryness.. the ribs were dry... the chicken teriyaki was very dry and did not taste much like teriyaki...the beef fried rice was ok.. (only 3-4 small slivers of beef.. ) the fried wonton were very dry..(over fried in low temp oil IYKYK) my wife's lemon chicken was also dry (she did not feel the same).. the lemon sauce was remnant of the fleeting flavor of fruit stripe gum.. the pan fried dumplings were very good I must say... the dipping sauce was IMO a bit heavy with the rice wine vinegar.. but compliments the dumplings quite nicely... I plan on coming back to try the wonton soup and beef and broccoli.. all in all... not horrible... I feel it could be so much more.. /btw.. were were there for about an hour..and only one person came in and realized quickly that the were in the...

We order out from Wontons almost once a week, 3 times a month, easy. Food is great or good. This is husband and wife run business and they are the nicest people. This is a not a one time review, this is a 10 year review, since they’ve been open. That should let you know whether I think they’re good or not. There are a lot of Chinese restaurants I don’t like, but this is not one of them. My famly love Wontons. They have great service, hard-working people as well as polite, great and good dishes, every restaurant has some recipes that are better than others, this is no exception. If you’ve had a bad experience, I’m not gonna doubt or dispute it. I’m just gonna say to you I’ve not had a bad experience there in 10 years and we keep going back. If you are a good customer, the wife will even make your banana pudding and give it to you for free. I love the hot and sour soup and hibachi chicken, my wife loves sesame chicken, my son loves the shrimp and lobster sauce but every meal I’ve had there has been at less good, it’s not fair to give them one shot, and then rate it as bad, the restaurant is better than that and the couple work hard to please...

I placed a pick up order and I ended up running behind and was not going to be getting there until after they had technically closed. The worker was very understanding and accommodating and allowed me to pick up my order even though they were officially closed. Seems like a small thing, but making an exception that makes the customer experience good even when he had no obligation to do so is very rare these days. Very good customer service...