Papa Johns Pizza — Restaurant in Prescott Valley

It's just not good anymore, it used to really stand out in comparison, but now it's just so-so, hit and miss, and way too expensive for that nonsense. Not worth $60 to $80 Last three times I've ordered there has been something wrong and while I've called to let them know, I didn't ask for replacement or refund. Tonight was the last shot.. how do you make a Hawaiian pizza and forget the pineapple? The girl who I spoke with was obviously frustrated, but so was I. I just spent $60 after spending $80 on my prior two orders, waited an hour for tepid food that wasn't what I ordered. She said fine we'll remake it and then just hung up. That was an hour ago, have no idea if they even know where it's going, she didn't bother to get my name. Won't be ordering again until this location improves. Seems like Papa John's should monitor their franchises better, they just lost a customer. Update: Just got the replacement pizza and it looks terrible. Almost all crust, looks more like a bowl. Still...

Pizza was okay. Service was the worst. Placed a pick up order which said it would be ready in 15 minutes. Go to pick it up & the cashier was clueless. I had to explain to her to look for my order 🙄. She said it was going to be another 10 to 15 minutes. Went & waited in my car for 10 minutes then called to make sure it was ready, girl on the phone then said my order left the building so they had to remake it waited another 20 minutes, I go inside for my order and a different girl cashier is also incompetent. I then tell her to look for the order. Both cashiers just stared at me confused. Both were young but i wouldnt think you would have to train...

Placed an order on line for 5 pizzas and 2 orders of breadsticks for delivery at 3:30 for a meeting. At 2:30 I got a text that my order was received. I then got a text that my pizza would be delivered at 3:09. They actually arrived at 2:49. I called the store and they said "someone" had put the order in to be delivered at 2:30. She said that they could remake the order, but I would have to bring the other order back to them. OR if I left the pizzas in a stack they would stay warm until 3:30. What's the point of having pizza delivered if I have to take the 1st order back and pick up the new order?...