Prescott Junction — Restaurant in Prescott

Have been going to JB's for most of my life as I'm a Prescott native. For many years it's been our meeting place for family and friends coming to town, etc.... The last coupe of times, were a sad (and embarrassing) disappointment. We went on and on about how great JB's is. Now, you will be made to feel like criminals if someone at your table orders the salad bar (which IS awesome). Someone else with us did not order from the salad bar. But when she requested a take home box for the rest of her meal, we were approached by not one, but two waitresses telling us we can't take home anything we took from the bar. That's fair enough! We tried to explain, but were cut off with false, inflated "authority" and they acted as though they were intent on making sure we didn't leave with the salad bar itself! They never left the area and openly watched us with suspicion until we were uncomfortable enough to say, let's just skip dessert and leave. Interestingly enough, there were some old timers at the table next to us. We could hear them saying JB's is going downhill. They used to be nice here. Guess it's not just us that has issue with this kind of treatment. The part we found most interesting is that one of the waitresses told us (none too nicely) that it's her job to make sure we don't take anything we didn't pay for!!! Then she proceeded to spend the rest of the time watching us and texting on her phone. Texting on her phone? Yeah, she' really concerned about doing a good job.....This kind of thing has happened several times recently. That's enough. It is with sadness that we've begun a search for a new meeting place after decades of our JB's. :(

Update: December 2018. Prescott Junction (we still call it JB's) has made a turn around to the way they used to be again. Yay!

Rude people like the ones spoken of in first review are a thing of the past and if one does show up, they don't last long. YAY again! Food still good, prices still fair.

Perhaps consider mixing things up with salad bar? Rotate in new items, has been same items all around for years. Either way, they're back in number 1 spot...

My husband and myself had a Horrible experience on Saturday. My Hubby ordered a cheeseburger and I ordered the salad bar. I get up there and it is a Breakfast Bar. The waitress Diane very nice lady had forgotten that it was Sat. And that it was a Breakfast bar she did not inform me of this. So when I got back to the table I told my hubby "There's no salad its all Breakfast food" so then Diane came by and I said to her there's no salad bar? And at that moment she realized it was a Breakfast bar..she apologized many times to us and told me the salad bar would be up at noon. It is 1130..so my hubby got his meal and I continued to wait for the salad bar. Diane came over to update me on when it would be up and it would be a lil late..ok no problem. She was so nice I just continued to wait. She then came by and handed me a new final receipt taking the salad bar off out of her mistake and as a courtesy. I NEVER complained or asked for the $14 to be taken off my ticket. We thought wow how kind is that. So finally at about 1220..50 minutes later I finally went up to get salad after my hubby had already ate his meal..1 small plate of salad and some ice cream. I was full and done. I had stomach surgery and can only eat 1 cup of food. So we get up to leave and go to pay for our bill and it goes from $17.62 to $32.46 my hubby questions the cashier and she says we saw you wait and get food off the Salad bar so we are going to charge you..so we explained our situation and she left to talk to someone and returned and said you had the salad bar you have to pay. My Hubby now very frustrated asked to speak to the manager..and this is what happened next..we explained what the waitress did and the manager said " It's not free to eat here" Treated us like theives of a plate of salad..lol..what a unprofessional manager she was..what a joke!! We will never go back to your...

Absolutely phenomenal food quality and pricing for what you get. The building itself is super clean and the tables are very comfortable to sit in. This is an amazing place to take your family out to eat if you are wanting a casual breakfast/lunch/dinner.

I would give this 5 stars if it weren't for the consistent poor service. I have always been served with a different waiter and they seem to make too many errors when bringing the food. One time I ordered steak&eggs with country potatoes, and I got redskin potatoes instead. I would order coffee and the jug would never be full and have to add several creamer to top it. I always feel rushed to leave as well when I finish eating, understandably it's not a wifi diner to stay at. But I should not be rushed to leave with constant checkups!

I'm adding a final complaint that adds to the service. On the night of New Years, I was planning to eat with my friend late at night before seeing the boot drop. We walked all the way from the square in the freezing cold to unfortunately arrive too late. And and was informed by the manager that the building was closed. We sat in the lobby booths hoping to call another friend to pick us up instead of walking back, and the manager refused to let us wait even 3 minutes in the warm interior before casting us out in the cold. We eventually were picked up, but it only proves that they care about your money and not your well being. Having the door unlocked in the first place was a mistake on the managers part as well. On a night like New Years you would think having some sincerity to allow us to sit in the lobby where its warm and not be cold would be beneficial to this review for some revival to your service....