Raising Cane's Chicken Fingers — Restaurant in Prosper

Came to canes last night at 12. Me and my friend both ordered a box combo with extra toast and got 3 finger combos instead. This was a huge problem because me and another one of my friends were planning to split the food. Didnt take a picture of the food before considering we literally just left the drive thru and immediately came back in once we saw we didnt get what we ordered. We went back through the drive thru and instead of apologizing for messing up our orders they all started blaming eachother. Then they said theyd give us the chicken fingers, but when I said I barely got any fries they said they couldnt do anything because they already gave me the box? So why are they giving me the tenders that they forgot if they cant do anything because they already gave me the food? Closed the window immediately after. Asian (?) man with a hat and mustache had a terrible attitude considering they messed up my food. Seems like no one in there wants to work. Also found a hair in my food and couldnt have been mine since my hair is short and my friends are both blonde so it wasnt their hair either. Disgusting food and disgusting service. Will be calling corporate considering this is my 4th time coming here and also my 4th time having a problem. Been going to canes for 8 years and never had so many consistently terrible experiences like I've had at...

I work across the street from this canes, we’ve been coming for 1.5 years. we’ve NEVER had an issue with separate orders here but today seems EXTREMELY SKETCHY. we got 3 separate orders 1.) 3 finger 2.) kids meal with a side of toast 3.) 3 finger. we explained that it would be separate orders ahead of time. we get to the window the first 3 finger I was told was $9 and some change but got charged $10 and some change? and then the second 3 finger was $15. when I asked the guy said it was bc there was an extra toast (extra toast shouldn’t be $5-6) then when we asked to get a itemized receipt there was a new lady who just gave us a receipt with the total and nothing else on it. when we asked to get an itemized the second time she said she would have to re ring up the orders and give it to us. which makes absolutely no sense, how are you able to charge me for all three orders but not produce the receipt? not only was she rude when they messed up the order but was absolutely no help at all and looked like a manager. ALSO, one of their staff members was straight up making out with her boyfriend right in front of canes with her shirt on. like girl please get a room. please find staff who actually know what they’re doing and train on customer service because you won’t be seeing us again that was straight up trashy, even for a fast...

The sandwich combo is basically the 3 piece combo, substituting Texas Toast with sandwich buns ... and no Cane's sauce on the side. While I commend any business for focusing on one marquee item, chicken tenders that they call "chicken fingers," no I don't need a chicken tender sandwich. Minus one star. Speaking of chicken tender focus, the chicken tenders are not seasoned. If it wasn't for the Cane's sauce condiment, then Cane's should get the same thumbs down from me as Bojangles across the street. Minus a second star. I actually stopped by here because there was traffic and I hadn't tasted the Cane's sauce in a while. The seasoned mayonnaise, although good, is not a "get out of seasoning the chicken tenders card." The fries are undercooked. Like how? Minus two more stars. $11 for a chicken tender sandwich with unseasoned chicken? Mistake of the night. Also, I don't care about the Ice T ice tea inception. I don't know who buys anything with his face on it, and he clearly has a good manager to get endorsements, but the drive-thru was oversaturated saturated with a face that doesn't influence me to pick tea as my drink. On a positive note, I hope Cane's brings back its...