Subway — Restaurant in Proviso Township

The man taking my order was very rude. I came in with a coupon a week back, and the man dismissed it by saying it was expired by taking one glance at it - I told him it wasn't and to read the date, and he seemed annoyed - and even straight up irritated when realizing I was right. He then seemed to have a bad attitude when taking my order, almost as if he didn't want to take it. Today, I went again with another coupon and he said he doesn't take coupons even though he did just last week. He said to use the coupon online, again in a very dismissive way, but there was no option on the website to be able to do that, so I just went home empty-handed. Only real compliment I can give is that it's open early - but rude service is not a good trade off. Edit: After reading more negative reviews, it seems most of them also talk about the bad service and stingy attitude, so yeah please rethink the way you conduct service because quite frankly I don't want to financially support a business where my server makes it clear he doesn't...

HORRIBLE CUSTOMER SERVICE!!! I placed an order in the app for 2 sandwiches at a different store and it charged me for 2 different sandwiches at this store. When I called the store to try and resolve the problem the guy was extremely rude and kept cutting me off. He said it was my fault and he wasn’t going to do anything about it and hung up on me. I called again to ask to the manager and the woman who answered hung up on me. When I called again the same guy told that what was I gonna do about it and that it wasn’t his problem. He said the manager was going to call me but how was he going to when he did not even have my number and then hung up on me. During those conversations he was not trying to hear anything I said. So now I am being charged for two extra sandwiches that it did not order. This was the worst experience I...

Put in an online order. Through a fluke issue (power outage) the system ate it. Fair enough, life happens. Reason for the bad review is because after talking with the franchise owner multiple times on the phone they couldn't cancel/refund the order and our only recourse was to put in a new order and wait for the previous one to be refunded (and if it wasn't then to drive back). Additionally, after the second order was put in (and confirmed within seconds) we were made to wait while multiple other customers came in behind us but were given priority and had their food made first. Arguably the worst service I've ever received anywhere at...