I order a number six. Woman missed heard me and put in a number two. Which is two tacos. Didn't really care had to get back to work and I have something on my stomach at least. Got back into work try to take a quick bite and found out the chicken in the tacos weren't even cooked all the way. Can't go back to get a refund or what I really want. Because now i'm on the clock in less than two minutes.
Update. Try to get a hold of the restaurant to see if they can give me a refund over the phone or try to come back after work to get the toca remade or get my number six. I asked for a manager and they kept patting or something on the phone to get me to hang up. Try calling back and they didn't pick up. For the record I am not being rude or cussing anybody out. A mistake is a mistake everybody makes it. I just want my money back or get what I want it. If I could eat raw chicken I would.
It's sad because I really like coming here on my lunch break. The staff is sweet and kind. Really is a bummer to see them at like this.
Definitely will be calling food and safety. This is not okay and I like to think I am a very...
Read moreI have been a regular, tipping customer who has never complained about an order. Last week, I ordered a fish taco plate with two plain churros. What I received was essentially a lettuce taco with tiny pieces of fish, no bigger than my pinky finger. I brought this to the manager's attention, and she asked if I wanted a refund or for them to remake the food. I chose the latter and mentioned I'd come back another day. She agreed.
Tonight, I returned to request the remade meal, as we had discussed. However, the manager seemed to have an attitude and asked for last week's plate in exchange, which was never mentioned during our initial conversation. Despite this, they remade the food, and I checked everything—it looked much better this time. Unfortunately, the manager's demeanor made me feel uncomfortable, as if she was angry with me. Additionally, they mistakenly gave me a strawberry churro instead of the plain ones I had ordered. Luckily, neither my friend nor I are allergic to strawberries.
Due to the manager's attitude and the mistakes with my order, I will not...
Read moreWent in for an early dinner with my family, including 2 of my 4 kids. and the wait was short, We were told to pick a table anywhere and we sat at the counter b/c the only seating is in booths , which we don't find comfortable. Not many choices on menu for us or the kids. The food was alright. It was a easy order, kinda hard to mess up. We had 2 all stars which is eggs, bacon and hash browns w/waffles on the side and a BLT w/ hash browns. The bacon was overcooked but the rest was ok . They weren't busy and the service was ok at first but after our food came we waited almost 20 min for a refill of our drinks. Also, the prices have gone up, not the size or any better quality of food, just the amount you pay for it has increased. It was ok for the most part but remember, it is Waffle House and it definitely taste like it. Just cost more and you wait longer for your drink and server...
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