The Old European Restaurant — Restaurant in Pullman

We went over to Pullman to get my niece set up for her first year of University, and were told to give The Old European a shot. We arrived around 11:30am, and had about a 15 minute wait, which was extremely shorter than anticipated. We were seated by Haley, and put in an order pretty quickly for drinks. 1 soft drink, two coffees, and 1 mimosa. The drinks also came out fairly quickly. The coffees were huge, covered in whipped cream and caramel drizzle. Super tasty🤤 The mimosa however was our first disappointment. It came out warm, with literally no bubbles, in about an 8 oz glass that was less than halfway full. We proceeded to order breakfast, all requesting crispy potatoes. Unfortunately, my niece's potatoes were raw, my mother's were cold, and none of our 4 plates were hardly browned, let alone "crispy." We received toast with our order, and I placed my two pieces of toast over my brother's, and his were completely covered, b/c they were significantly smaller than all the rest at our tables toast, and burnt 😢 the final aspect of our experience was when I pulled out a blonde, long, straight hair from my meal, (I have long very curly black hair.) It was dishearting at this point to see not one chef, cook, etc with a hat, hair net or beard net on. Our family is not one to complain, or leave an establishment, but we did share our experience with the manager on shift, who verbally apologized for the inconvenience, but his body language did not show that he truly was apologetic for the experience we had with their team. We offered to pay for our drinks, but advised that we would not be willing to pay for our meals. We then decided to go into Moscow to The Breakfast Club, and had a night and day experience. Our waiter, Skyler was helpful, attentive, friendly, all while taking care of twice as many customers. We ordered the same beverages, to compare, the mimosa specifically was 100000% better. Cold, bubbly, and cost less than what we received at the European, and nearly 3x more beverage. The food came out HOT, delicious, and everything was consistent! When we are to come back into town for visits, we will definitely make the extra 15 minute trek to Moscow to visit The Breakfast Club! Thank you Skyler and Team for an amazing, turned...

This was enjoyable. I went with a group of four. We had great service, meaning the perfect amount of server interaction time with complete accuracy of our order. Our server was very friendly and seemed to enjoy being there. I often judge a breakfast eatery by their ability to cook eggs benedict. I ordered the sausage eggs benedict. It was good. It came with a disproportionately large side of hashbrowns, which were fine, nothing spectacular. $10 isn't a bad price for a meal, but I do think the serving sizes were small. A third item on the plate, instead of just half the plate being occupied by hashbrowns (and yes, I get it, "home cooking theme" and everything, but that was a lot of hash browns) or a side of something without potato being the only ingredient would have been nice. Had I thought about it, I think I would have ordered a side. Coffee was $2.49. It was fine, and I'm sure it was probably "unlimited", but for a guy like me who just had one cup, that was a bit pricey.

The fresh squeezed orange juice was very good. I didn't buy this item, so I am unaware of the cost.

I did enjoy the interior decor. Rather than booths and spaced tables, it was a large open room that was much more like a dining hall. Not a lot of art, but overall well kept and homey. This place has a lot of seating, I imagine it gets busy when the college students are in town, perhaps a little cramped at that point. But, for the time I visited, it was perfect and pretty low-key.

I enjoyed this dining experience and will likely return...

Someone Call Gordon Ramsay - This Kitchen Needs Help

I returned to The Old European after a long pandemic hiatus, and I'm afraid it'll be my last visit. The menu prices were the first surprise - we were looking at $50 before drinks for two people.

When our food arrived, my hopes deflated faster than a failed soufflé. My (2) biscuits and gravy ($15) came with two over-easy eggs that had clearly given up on life - you know that sad moment when you poke a yolk and instead of flowing, it just sits there like yellow cement? That's what I got.

The country gravy had enough raw flour to start a bakery. While contemplating my floury fate, I heard other diners telling the waitress everything was 'delicious.' Either I'd entered the Twilight Zone of taste buds, or my order was a fluke.

My wife's $22 Chicken Fried Steak could've been renamed 'The Soggy Surprise.' Picture a limp fast-food fry, but make it dinner-sized and wrap it around what was supposedly steak. The gravy resembled wallpaper paste more than anything culinary.

For the first time in my life, I couldn't finish a restaurant meal or even start in on one. Our wonderful waitress was visibly embarrassed - bless her heart. I even offered to pay for just the cinnamon roll so I could leave her a tip, as none of this was her fault.

The Old European used to be a local favorite, but something has seriously gone wrong in that kitchen. Gordon, if you're reading this, we need you in...