Catffeinated — Restaurant in Puyallup

Unfortunately, our experience left much to be desired. Within ten minutes, all seven of us felt uncomfortable and wanted to leave.

The most disappointing part was the staff. Instead of creating a welcoming environment, one employee’s demeanor made us feel more like an inconvenience than valued guests. On top of that, rules were not explained to our entire group. If rules are essential, they should be told to everyone at once or consistently communicated and posted in a visible, engaging way, rather than buried on a small 8.5x11 sheet hidden on a wall. Playful, well-placed signage could set expectations without creating tension. One staff member sat and crocheted, starring at us - ready to pounce and yell at a moment’s notice for a rule they didn’t tell to everyone in the group.

The cat room itself felt unkempt. A regular cleaning routine would go a long way, both for the cats’ well-being and for visitor comfort. Even something as simple as offering lint rollers at the end of the visit would show care for the experience.

The space didn’t seem optimized for the cats themselves. A single hard metal structure is not enough enrichment. More climbing structures, shelves, or cozy areas would make the environment both more stimulating for the cats and more enjoyable for guests to observe.

Most concerning, one cat appeared visibly sick. This immediately raised red flags for me, especially as a cat owner myself. I felt the need to wash my hands right away to ensure I didn’t bring anything home to my own 18-year-old cat. Cats deserve attentive health monitoring, and guests deserve confidence that the animals are cared for.

Overall, I truly wanted to love this place. A cat café should be a warm, joyful space where people and animals benefit from the interaction. With improvements in customer service, cleanliness, signage, and cat care, Caffeinated could become that. But until then, I cannot...

As a concept, I felt wary of this place when I went. I think the adoption aspect is nice, and finding homes for cats is always a great thing to do. However, it felt very exploitative of the resident cats. There was a blind cat there that just walked in circles almost the entire time, and he would often smack his face pretty hard on the big metal structure in the middle of the room. No effort seemed to be made to accommodate the disabled cat. I mean, even some padding would have made it better. He also seemed very easily startled and uncomfortable whenever anyone touched him. It made me sad that this poor cat is subjected to tons of random people touching him and bothering him all day every day.

There were also two sphinx cats that seemed freezing cold and one was obsessively grooming itself literally the entire time which is usually a sign of stress. That is a very high maintenance breed with a lot of needs and again, this does not seem like a suitable place for them.

Another cat was literally sleeping in the litter box. That is not normal cat behavior and I’m concerned that the environment is too stressful for some. A white cat had a really goopy eye that looked infected with something.

Honestly, besides the younger playful cats, the others didn’t seem happy or comfortable in that room, and the employee didn’t appear to pay much attention to what was going on in there. I worry about rowdy children harassing them with no one to defend them.

I was disappointed and had hoped to see more care and respect for the animals but it seemed like they just threw in some “interesting” cats for the sake of being more interesting to the people coming in with zero regard for the animals’ health and safety. I would not go there again, and I hope others can see that exploiting animals for profit is not it.

Concept is nice and all, but I just couldn’t enjoy myself. I felt too bad...

The cats were lovely they were very tired when we were there, but it was towards the end of the day. It's a little sad in there, I feel like the cats are a little over stimulated by so many people so they're not really super interested in any affection from anyone because they're constantly being touched but they are sweet. The temperature is a little cold considering cats like to be warm. The pet adoption process is a little sketchy, all they want is $80 and it seems that they don't do much for vetting the new owner so that's concerning. Apparently they get their pets donated from the humane society and from what I can tell the humane society isn't doing much but spaying/neutering and chipping to prepare the cats to be adopted, as we found one that had recently been given to them and they didn't even know that it was deaf. We spent some time with her, she was a gorgeous seal point (lavender)Siamese, but she was very uncomfortable as she had only been there for about 12 hours, and was still having sensory issues and balance issues,(which begs the question how long has she been deaf and why), roaming around nervously and having a hard time understanding what was happening. I hope she finds an appropriate family. Kind of worth it, because my daughter was really excited to go and she liked it, I just felt like the cats could probably use a little more down time, and the workers could probably use a raise and some proper training or a occasional visit...