KFC — Restaurant in Quincy

Normally a pretty alright kfc, but the staff is questionable. I got a sandwich with a clump of hair in it (not just a few hairs like I had originally thought, when I pulled it out, it was an actual clump of tangled hair like you would pull out of your drain). I called the restaurant to tell them I didn't want a replacement, but whoever is making sandwiches must be shedding hair. The guy who picked up was defending her telling me that her hair was tied up. I told him from initial inspection (before I pulled it out) that it looked like it could be beard hair. He got sassy with me and told me that HE didn't make my sandwich, and that he's black so his hair doesn't fall out (what?). I told him idk what he wants me to say, there was hair in my sandwich, and he said that if I wanted a replacement, I would have to bring it back to the store. I said I didn't, I was already home and did not want to drive back, and he hung up on me. So, yea, as long as you don't have to interact with staff, and don't happen to have hair in your food, pretty...

It was clear when they passed the order through the window that it was wrong because there were 2 boxes instead of 3. Sent back right away, came back still visually wrong. Went through order for 4th time. Came back with 3 boxes with a guarantee it’s right this time. But no. Order totally wrong. I’d like to be able to say that the above was the worst of it, but no. The food was just dreadful, temperature and taste of food that had been hanging around too long. No other customers around so this is not a case of staff being rushed off their feet. More likely we were getting food that should have been discarded some time ago. $47 dollars straight in the trash. Not what we come to expect from such a place. We won’t be returning, and judging by the absence of other customers we are not the first...

The past few times we’ve went, they were either closed super early(they close at 9, but I assume they have staffing issues like most businesses around here) or they were out of most chicken items and were super rude about it. We finally caught them at around 8 tonight and they had what we wanted… kinda. My Dr. Pepper tasted like ginger ale, my partner’s classic chicken sandwich had a big bone in it(the picture is what we pulled out of the sandwich), the fries were old and cold, and my drumsticks tasted hours old and were super hard and dry. They were super fast, but idk if that’s a good thing in this case. It took about 4minutes in total to order, pay, and get our food. Don’t come in for dinner expecting fresh food. It’s fine during lunch though. I recommend the...