Outback Steakhouse

We reserve seats for 4. We arrive and wait about 5 minutes before seated. Issue after issue commences thereafter. I will spare of a long story and keep it as brief as possible. We were forgotten about, and others around us, gotten their drinks and their meal. We had to approach a host and they apologized and took a drink order. A female manager came over after 10 minutes and we still didn’t receive our drinks. She apologized for all that happened. It appeared to be a 5 minute interval if each drink coming over one by. One of the last drinks I got was slammed on the table by the waitress Tya. It seemed as she was going through something and I asked the manager was there an issue something going on with that waitress and explain how the drinks came over. One of my guess got a salad with onions in it and it was ordered without onions. They took the salad back. It came back and appeared to have no onions on it but then, when our guess removed the dressing, there was a bunch of onions underneath it, so they took the salad back and got a whole new fresh salad. We’re still waiting to eat and it’s been about an hour before we actually gotten all the food to us to. We were missing the extra sides to the meal and we were waiting for that and it never came. Then the person that brought the food over, the waitress name is Vet. She was a very welcoming waitress and we tipped her well. Another manager had came over his name is Zab Rash. We explained everything to him. He asked what could they do to make it better. We asked for a discount. He went back and spoke with the other manager to come back with a decision and they took care of the whole meal. We weren’t done yet, he the manager put his name on that meal and he said if one of our guess out of the 4 of us isn’t satisfied then he felt he has not done his job. One of our guest placed an order of a stack of ribs. He made the order himself because he put his name on that one and came back and it was a job that was done well. Zeb has done an excellent job and taken care of our all of us and he re-done a receipt to 50% off. I would definitely recommend outback steakhouse with the waitress Vet and the manager Zeb on duty because those are the type of staff members you want to run a business and to be emulated from. It was my wife’s birthday and why we came out to celebrate her day and he also gave her dessert. a slice of cheesecake on his name.